Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Accounting Clerk Patient Financial Services – Mount Sinai Hospital 1440-1458 Madison Avenue

Under the supervision of the Patient Financial Supervisor/Manager, performs a variety of patient accounting functions, including but not limited to financial verification, preparation of Medicaid applications, billing, processing accounts, payment and/or charge posting, account resolution, follow-up collections (Third party and patient), correspondence/mail distribution/, vender account reconciliations and customer services questions.

Roles and Responsibilities:

• Adheres to the Stratified Process Work Environment utilizing either the On-Trac or Trac system applications.
• Analyzes accounts to resolve issues that result in billing and/or payment delays. Adheres to the Stratified Process Work Environment utilizing either the On-Trac or Trac system applications.. Prepares schedules on work findings, cash postings, global arrangements (splits) and all other schedule that is assigned.
• Prepares all downloads of billing files from Mainframe System to Clearing House. Transmits all clean claims daily to Clearing House and other direct payers.
• Bills and follow-up on specific specialized accounts receivable (bilingual preferred).
• Interviews potential Medicaid patients before admission, during admission and after discharge of admission to obtain essential documentation to process Medicaid application, financial assistance and/or determine the method of hospital reimbursement. Utilize and input into Medicaid Tracking System (MEMS) when preparation of Medicaid application is determined (bilingual preferred).Bills and follow-up on specific specialized accounts receivable (bilingual preferred).
• Collects form of payment(s) (deposits), for elective, maternity, international, deductible/co-insurance/co-pay and any other patient responsibility. This collection can be prior admission, during admission and/or after admission(bilingual preferred)
• Obtains and validates patient’s third party health insurance. Coordinates and prioritizes insurance within PFS Systems when more than one (1) valid insurance exists. Validation of third party insurance is obtained via various eligibility systems, calls to third party carriers and/or patients ((bilingual preferred).
• Edits unbilled/unprocessed accounts (billing) using PFS HIS Systems, Clearing House Claim Scrubber and/or any payer websites available for claim correction of billed accounts.
• Bill claims to third party payers either electronically or manually.
• Corrects denials and re-bills accounts through PFS Systems.
• Posts all manual charges into the patient accounts system. Inputs appropriate data elements into PFS Systems for specific charge codes (value codes, condition codes, etc). denials and re-bills accounts through PFS Systems.
• Posts payments (manual and electronic kick-outs). Post adjustments and reconcile/disposition accounts when necessary.
  Reconcile payments on accounts to ensure that payments agree with negotiated rates. Reviews listings of accounts to ensure payments are received when there are rate changes and/or annual rate increase within said contracts.
• Follow-up all billed third party/self-pay accounts. These accounts are followed up based on parameters set within area of assignment and can be different based on payer. Follow-up action(s) examples can be rebill of account, transfer, assignment of different and/or correction of insurance data, account resolution, phone call, and inquiry through third part website or call to patient. These are just examples and are not limited to these suggestions.
• Distributes and sorts departmental mail received.
  Correspondence is noted on individual patient accounts. Correspondence is worked within PFS Systems based on the parameters set within the department all other is distributed to appropriate work area.
  Requests Medical Records and communicates correspondence with inter-office departments. Distributes and sorts departmental mail received.
• Sends bills to patients for self-pay balances (bilingual preferred).
  Responds to patient calls or written correspondence regarding billing issues. Proper customer service techniques should be used.
• Scan documents of assignment.
• Reconcile vender accounts. Work payment remittance and closed report/files received by outside vendors.
• Perform the preparation of patient and third party refunds.
• Respond to third party audits.
• Account resolution performed on accounts with credit and debit balances.to third party audits.
• Performs other related duties as required. Account resolution performed on accounts with credit and debit balances.to third party audits.
• Attends Workshops, weekly unit meets and any other meeting assigned.
  Ensures timely completion of required work assignments.

Requirements:

• High School Diploma/GED
• Certified Application Counselor designation as authorized by NYS DOH if primary duties are related to financial assistance program (preferred)
• 1-2 year’s previous PFS Hospital experience (not required).
• Excellent communication skills (oral and written)
• The ability to work independently and on a team
• Knowledgeable with the Patient Accounts System(s): Eagle, MEMS, Trac/On-Trac, Cirius, FSS, Cerner, Various Insurance Websites preferred.
• Knowledge of Microsoft Excel and Word (35 WPM min).

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

Who We Are

Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status.

EOE including Veterans and Disabled

Compensation

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $22.19 - $23.42 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.