$21 - $23 per hour | $1,000 Signing Bonus | Great Benefits! | Meaningful Work Helping Seniors

Era Living is seeking a full-time Community Relations Associate to become the newest member of our Community Relations team at Ida Culver House Broadview, a beautiful retirement community/assisted living facility in North Seattle, WA. The Community Relations team is responsible for working with potential residents and their families who are looking for a retirement community. Together, they market the community through events and community outreach, use a consultative sales process, provide strong customer service, and help facilitate smooth transitions into our community. Join us in our mission to respect and honor older adults by enhancing the quality of their lives. We do this by providing a holistic approach to senior living, filled with passion, energy and happiness!

This is a great opportunity for anyone looking to gain entry-level sales, event planning, and project management experience. This includes those starting out their careers or looking to make a change. Ida Culver House Broadview is close to several bus lines and has ample free street parking available nearby.

Competitive Compensation/Benefits Package Includes:
Base pay plus generous commission structure
Medical/vision/prescription drug plan
Dental plan
Life and Accidental Death & Dismemberment insurance
Flexible Spending Accounts for health care and dependent care
401(k) retirement plan with generous company match (eligibility contingent on age requirement)
Progressive vacation package starting at 7 days per year
8 paid holidays per year; double pay for holidays worked
1 hour paid sick time for every 40 hours worked
Employee Assistance Program
Longevity bonuses
Employee discount programs
Pre-tax election commuter benefits

Primary Responsibilities:

This role supports the Community Relations staff in answering phones, greeting potential residents and their families, and acting as liaison between community members, employees, general public and administration.

Facilitates the move-in process with new residents, families and appropriate agencies, caseworkers, social workers, etc.
Coordinates and hosts all events for the Community Relations team, and acts as liaison between the corporate marketing team and community for marketing plans
Conducts tours, maintains relationships with potential residents, and generates interest in the community as needed
Maintains accurate and current information in customer relationship management (CRM) database. Responds to internet inquiries as needed.

Knowledge, Skills, and Abilities:

Computer literacy in Windows and Microsoft Office required
Experience with a CRM software would be a plus
Well-developed communication, organizational and interpersonal skills
Ability to read, write, and communicate in English
Ability to pass DSHS background check, required

Education and Experience:

High school diploma or GED required
1 year office or sales/marketing experience preferred

About Era Living:

At Era Living and our eight retirement communities, our mission is to honor older adults by enhancing the quality of their lives. We are a diverse team of people from varied backgrounds, united by a passion for this mission. Every person in every job has the opportunity to make a positive impact on our residents’ lives.