About the Division Child Development and Early Education (DCDEE):
The Division of Child Development and Early Education (DCDEE) implements quality standards for child care and increases access to families and their children across North Carolina. NCGS 110-85 requires that the State protect children in child care facilities by ensuring that these facilities provide a physically safe and healthy environment where the developmental needs of the children are met and where these children are cared for by qualified persons of good moral character.

About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits

RECRUITMENT RANGE: $35,788 - $42,498 NC08
23-05013 / 60038642

The primary purpose of this position is to provide administrative support to the Regulatory Services Senior Manager, Program Manager, and other unit supervisors in the Licensing Branch. Major responsibilities include establishing priorities, responding to internal and external customers’ needs via telephone, email, and in-person, disseminating and tracking DCDEE webmaster inquires assigned to the section, coordinating meetings, taking meeting notes, reviewing, tracking and following up on work assignments delegated by the Senior Manager. Work performed by this position contributes to the successful management operations of the Branch and Section. This position requires extensive understanding and knowledge of the Division’s policies and office procedures, particularly those affecting the Branch and Section and confidentiality of information. In addition, this position provides back-up support on an as needed, or scheduled rotation for the administrative assistants for Section leadership, the Pre-Licensing Workshop Coordinator, and the Division receptionist.

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following:

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  Experience in an office assistant or secretarial role
• Demonstrated work experience in customer service: in-person, via email or over the phone.
• Experience in completing and/or maintaining records and reports.
• Experience in creating and processing documents, using correct grammar, vocabulary, and spelling to compose and/or proofread correspondence, reports, and other materials
• Working knowledge of computers including, Outlook, MS Word, Excel, and data entry

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.