Admissions Operations Specialist Job at Dartmouth College
Position Purpose
In conjunction with the Associate Director of Admissions, supports recruiting and enrolling outstanding students to Geisel graduate programs through event logistics and system management.
Description
The Dartmouth Institute comprises diverse scholars, researchers, clinicians, students, and administrators with various interests and aims. But one thing unites us: We care deeply about health and health care. Good health is the foundation of a happy, productive life and a thriving community.
At The Dartmouth Institute, students have a unique opportunity to develop the skills and contacts they need to impact health care at the clinical, community, regional, and national levels. From health policy to quality improvement to research analysis and more, our accelerated on-campus and online/on-campus hybrid degree programs offer several options for students to achieve their career goals.
At The Dartmouth Institute, students have a unique opportunity to develop the skills and contacts they need to impact health care at the clinical, community, regional, and national levels. From health policy to quality improvement to research analysis and more, our accelerated on-campus and online/on-campus hybrid degree programs offer several options for students to achieve their career goals.
Working in partnership with individuals and organizations around the country and throughout the world, we are striving to improve population health, reduce disparities, and create high-performing, sustainable health systems. If you share our drive to improve health and health care and want to support the degree programs, we invite you to join us!
Required Qualifications - Education and Yrs Exp
Bachelors plus 1-2 year(s) of experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities
- Technical experience with Technolutions Slate or similar customer relationship management (CRM) systems.
- Exceptional oral/written communication and interpersonal skills, as well as confidence and clarity in public speaking.
- Ability to maintain confidentiality on various sensitive information and materials.
- Commitment to diversity and to serving the needs of a diverse population.
Preferred Qualifications
- Understanding of health systems and higher education.
- Ability to work independently with strong motivation for continual improvement.
- Ability to work as part of a team, willing to share ideas and feedback to promote the future success of projects.
- Evidence of a collaborative style in a project-based setting.
Department Contact for Recruitment Inquiries
Courtney Theroux
Department Contact Phone Number
Department Contact for Cover Letter and Title
Courtney Theroux, Director of Admissions & Operations
Department Contact's Phone Number
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Not an essential function
Special Instructions to Applicants
All Dartmouth College employees, whether working on-site or remotely, are required to be up to date with vaccination against COVID-19 (or to have received an approved exemption from vaccination through the Office of Institutional Diversity and Equity). Please visit
https://dartgo.org/vaxpolicy for details. Compliance with this requirement is a condition of employment. Failure to meet this condition of employment within the first 30 days may result in Dartmouth in its sole discretion ending employment.
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Key Accountabilities
Description
Enrollment
CRM
System Management
- Manage the CRM (Slate), including prospective and current student data management, event communication logistics, application workflows, survey creation and analysis, decision processing, and marketing integrations.
- Create reports and dashboards to help inform marketing, recruiting, and retention activities.
- Assist with the organization and management of the admissions and interview committees.
- Stay current on Slate updates and enhancements, document processes and best practices, and provide training to team members as needed.
Percentage Of Time
50%
Description
Recruitment
Operations
- Responds appropriately to applicants’ and admitted students’ questions and assists in activities associated with achieving admissions and enrollment priorities.
- Coordinates and participates in all recruitment event logistics, both in-person and virtual, including group presentations, partner recruitment fairs, and office hours.
- Maintains external organization profiles (Handshake, CareerEco, APHA).
- Maintains up-to-date admissions information on the websites.
Percentage Of Time
40%
Description
Admissions Team and Partnership Support
- Identify areas of improvement and offer data-driven recommendations
- Assist with general admissions operations, including strategic planning of marketing campaigns, recruitment events, and yield initiatives
Percentage Of Time
10%
-
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
-
Performs other duties as assigned.
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