Additional Links:

https://health.uconn.edu/human-resources/wp-content/uploads/sites/24/2018/01/uhp_contract.pdf
This position is covered by the UHP Bargaining Union; click here to review the current Benefits.
This position is in Salary. group UHP-3 ; click here to review the current Pay Plan

Excellence, Teamwork, Leadership and Innovation. These are the values that define UConn Health, and we are looking for team members that share these same values. Our top rated organization is looking to add an Emergency Department Admissions Specialists to our Patient Access team. If you have a background in this field, as well as a passion for patient experience, we want to hear from you.

At UConn Health, this incumbent of this position functions as a member of the Emergency Department team by performing a full range of administrative tasks.

COMPREHENSIVE BENEFITS OFFERED:

• Industry-leading health insurance options and affordability

• Generous vacation and sick-time plans

• Multi-channel retirement options (pension and match options)

• Tuition waiver and reimbursement for employees and qualified family members

• Quick commute access from I-84, Rte 9 and surrounding areas

• State of the art facility and campus environments

• Progressive leadership and educational development programs available

SUPERVISION RECEIVED:

General supervision from employee of higher grade.

SCHEDULE:40 hrs per wk, 2nd shift , 3:00 pm - 11:30 pm, every other weekend and holidays

EXAMPLES OF DUTIES:

• Performs interviewing work of a specialized nature relating to the pre-admissions, admissions, and discharge of ED records

• Inputs and administers charges for services utilizing appropriate guidelines

• Counsel patients on insurance coverage and billing procedures

• Contacts the relevant sources (insurance companies, HMOs, the third parties etc.) to obtain insurance verification data and pre-certification approval for admissions

• Maintains up-to-date information on various insurance policies

• Collects co-pay and valuables, prepares receipts and makes deposits adhering to University and State guidelines

• Process ED records and enter billings (codes, diagnosis, verifying information, batching, totals etc.)

• Response to inquiries from other parties (i.e. patients, insurance companies, central administration) regarding admission data, including billing inquiries

• Performs other related duties incidental to the position

MINIMUM QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of medical terminology

• Knowledge of bookkeeping

• Computer skills

• Knowledge of the principles and practices of clinic office management

• Ability to interpret Medicare, Medicaid, commercial insurance industry regulation

• Good interpersonal skills, oral and written communications skills

• Knowledge of the principles and techniques of patient interviewing

• Knowledge of the relevant hospital/department, insurance and Medicare policies and procedures including Billings and credit policies and procedures

• Ability to schedule and prioritize workflow

EXPERIENCE AND TRAINING:

Three (3) years of experience in an ambulatory care, emergency department or customer service setting and previous experience with insurance requirements.

SUBSTITUTION:

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of one (1) year.

PREFERRED QUALIFICATIONS:

• 3.5 years Emergency Department Registration Experience

• 3.5 years EPIC Experience

• 1 Year of Emergent/Urgent Hospital Notifications and Retro-Authorization of Admission

• Flexible Schedule

FULL TIME EQUIVALENT SALARY MINIMUM: $51,293

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.