Analyst: Network Job at Anne Arundel County Public Schools
Title Code:
Analyst: Network
JOB SUMMARY
The installation and maintenance of networked systems used for the transmission of information in voice, data and/or video formats. The installation and repair of voice, video and data cabling.
Additional Work Days/Hours
Based on the assignment, the following additional work days and/or hours may be required as needed:
The installation and maintenance of networked systems used for the transmission of information in voice, data and/or video formats. The installation and repair of voice, video and data cabling.
Additional Work Days/Hours
Based on the assignment, the following additional work days and/or hours may be required as needed:
- Ability to work flexible schedules
- Emergencies
- Evenings/Nights
- Extended hours
- Holidays
- On call
- Outside of normal business hours
- Overtime as needed
- Summer hours
- Weekends
ESSENTIAL DUTIES/RESPONSIBILITIES
- Installs, tests, maintains and upgrades network operating systems hardware.
- Installs, tests, maintains and upgrades network operating systems software.
- Performs installation and maintenance of routers, switches, wireless devices, and other networking hardware.
- Monitors and troubleshoots network equipment and performance using management software and tools.
- Performs troubleshooting, repair, installation, and maintenance of voice, video, and data infrastructure.
- Surveys for new data, voice, and coax cable requests. Test and sign-off on completed data, voice, and coax cable requests.
- Manages work tickets and trouble requests using workflow software.
- Ensures the rigorous application of information security/assurance policies, principles and practices in the delivery of networking services.
- Performs other related duties as assigned within the same classification or lower.
MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
- High School Diploma or Equivalency Certificate required.
- Associate's Degree in computer science or related field of education from a regionally accredited college or university preferred.
Experience
- Three (3) years professional work experience as a network engineer required.
- One (1) year experience in routing, switching and wireless technologies required;
- Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the applicant to successfully perform the duties of the position.
Knowledge, Skills, Abilities and Other Characteristics
- Project management experience preferred.
- Excellent customer service skills.
- Demonstrated ability to work effectively within a team environment.
- Demonstrated proficiency in documentation.
- Excellent oral and written communication skills.
- Demonstrated ability to effectively work and communicate with diverse populations.
- Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred).
Licenses and Certifications
Employee must retain active licenses, certifications, and enrollment as a condition of employment.
Employee must retain active licenses, certifications, and enrollment as a condition of employment.
- Hold or be eligible for Cisco Certified Network Associate (CCNA) Certification issued by Cisco preferred.
- Upon hire, Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required; and
- Daily access to reliable transportation.
Driving Requirements
- Driving is required to conduct bona fide Board business that is within the scope of employment in this position.
- Personal Vehicle
CAREER LADDER REQUIREMENTS
Qualification Requirements for Employment in First Higher Grade as a New Hire or Transfer requires:
Qualification Requirements for Employment in First Higher Grade as a New Hire or Transfer requires:
- Two (2) additional years successful experience required.
- Achievement of Cisco Certified Network Associate (CCNA) certification issued by Cisco or equivalent required; Or
- Associate's degree in applicable field of education from a regionally accredited college or university required.
Qualification Requirements for Employment in Second Higher Grade as a New Hire or Transfer requires:
- Two (2) additional years successful experience required.
- Achievement of Cisco Certified Design Associate (CCDA) certification issued by Cisco or equivalent required.
Eligibility for Consideration for Advancement requires:
- Two (2) years continuous successful experience in the position at the Lower Grade level.
- Two (2) years continuous successful experience in the position at the First Higher Grade level.
- Mastery of all responsibilites and duties of the position.
- Achievement of Professional Certification, License or evidence of course completion in pursuit of such certification or license, if applicable.
- Evidence of completion of additional training that may be recommended by supervisor and/or participation in approved professional development programs or courses, approved in advance by the supervisor. Successful completion of a minimum of one professional development within the last two years is required. Successful completion of job specific professional developments identified on the job description, performance evaluations and/or the supervisor’s documented recommendation are required.
- Achievement of identified goals as they relate to the needs of the district and as established by the supervior.
- Consistent maintenance of an effective and orderly work environment.
- Consistent compliance with general office procedures such as standards contained in the AACPS Employee Handbook; demonstration of discretion and excellent customer service; regular and punctual attendance; and building dress code, including wearing AACPS ID badge.
- Above Satisfactory overall job performance for the two most recent consecutive years of Performance Ratings.
- Letter of Recommendation written by the supervisor.
Additional Requirements for Advancement from Lower Grade to First Higher Grade requires:
- Achievement of Cisco Certified Network Associate (CCNA) certification issued by Cisco or equivalent required; Or
- Associate's degree in applicable field of education from a regionally accredited college or university required.
Additional Requirements for Advancement from First Higher Grade to Second Higher Grade requires:
- Achievement of Cisco Certified Design Associate (CCDA) certification issued by Cisco or equivalent required.
PHYSICAL DEMANDS/WORKING CONDITIONS
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
- Standing: over 2/3 percent of the time
- Walking: over 2/3 percent of the time
- Sitting: under 1/3 percent of the time
- Using hands to handle or feel: between 1/3 and 2/3 percent of the time
- Pinching (fine motor skills): under 1/3 percent of the time
- Wrist deviation: between 1/3 and 2/3 percent of the time
- Keyboarding: under 1/3 percent of the time
- Pushing: under 1/3 percent of the time
- Pulling: under 1/3 percent of the time
- Reaching (with hands and/or arms): between 1/3 and 2/3 percent of the time
- Climbing (Ascend/Descend): between 1/3 and 2/3 percent of the time
- Balancing: between 1/3 and 2/3 percent of the time
- Stooping: between 1/3 and 2/3 percent of the time
- Kneeling: under 1/3 percent of the time
- Crouching: under 1/3 percent of the time
- Crawling: under 1/3 percent of the time
- Bending: between 1/3 and 2/3 percent of the time
- Twisting: between 1/3 and 2/3 percent of the time
- Squatting: under 1/3 percent of the time
- Talking: under 1/3 percent of the time
- Hearing: under 1/3 percent of the time
- Smelling: under 1/3 percent of the time
- Repetitive Motions: between 1/3 and 2/3 percent of the time
- Eye/Hand/Foot Coordination: between 1/3 and 2/3 percent of the time
- As required by the duties and responsibilities of the position.
Work Environment
Location
Location
- Office, school or similar indoor environment: over 2/3 percent of the time
- Outdoor environment: under 1/3 percent of the time
- Street environment (near moving traffic): under 1/3 percent of the time
- Confined space: under 1/3 percent of the time
Exposure
- Outdoor weather conditions: under 1/3 percent of the time
- Extreme cold (below 32 degrees): under 1/3 percent of the time
- Work near moving mechanical parts: under 1/3 percent of the time
- Work in high, precarious places: under 1/3 percent of the time up to 20 feet on vertical ladder/scaffolding
- Fumes or airborne particles: under 1/3 percent of the time
- Toxic or caustic chemicals, substances, or waste: under 1/3 percent of the time
- Risk of electrical shock: under 1/3 percent of the time
- Vibration: under 1/3 percent of the time
Noise Level
- Moderate: under 1/3 percent of the time
Weight & Force
Lifting and carrying requirements
Lifting and carrying requirements
- Up to 50 pounds: under 1/3 percent of the time
JOB INFORMATION
Approved Date:
3/1/2023
Established Date:
1/1/2006
Title Code:
B14078
Title:
ANALYST: NETWORK
Reports to Generic:
Senior Manager
Reports to Specific:
MANAGER SENIOR: TECHNOLOGY OPERATIONS
ORGANIZATION
Division:
Information Technology (IT)
Business Unit:
Technology Operations
Department:
Negotiated Agreement:
N/A
HR JOB INFORMATION
Unit:
V
Days Worked:
260
FLSA Exemption Status:
Exempt
Grade:
PG10;PG11;PG12
Click
HERE
to view salary scale. Scroll down to locate (Unit 5 - Professional Staff).
Essential Job:
Months Worked:
12
Hours Worked:
8
Job Family:
Information Technology
Sub-Function:
Network Services
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