Business is booming and Jake n Joes is looking for a Assistant General Manager (AGM) to join our team in Foxboro. Do you have a love of Sports, music and a fast pace environment? We are looking for Mangers who will deliver high-quality leadership and motivate our staff to provide excellent customer service.

AGM responsibilities include ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need previous supervisory or management skills and experience in the front of the house in a Full-Service Restaurant or Bar setting. We want you to help oversee the dining room, check-in with customers and balance seating capacity. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, during your shifts you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

Help coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

Skills

Proven work experience as a Full-Service Restaurant Supervisor or Manager
Proven customer service experience
Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and POSI is a plus!
Strong leadership, motivational and people skills
TIPS Certification is a plus
Serv Safe Certification is a plus.

Enjoy a 40-45 hour work week and generous Bonus Program!

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training

Experience level:

• 1 year
• 5 years

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Foxboro, MA 02035: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Management: 3 years (Preferred)

License/Certification:

• ServSafe Certification (Preferred)

Work Location: In person

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