Assistant Manager Job at Care New England
The Providence Center
Job Title: Assistant Manager, IHH
Reports To: IHH Manager
This is a full-time position, 37.5 hours per week. The hours are as follows:
Monday through Friday 8:00 am – 4:30 pm with an hour for lunch. This position also requires some evening.
SUMMARY
The Latino Team at the Providence Center is looking for a Community Support Program Assistant Manager to provide optimal support to the treatment team by performing a range of clinical and administrative functions under the direction of the Team Manager. Additionally, the Assistant Manager is responsible for providing case management services for 15-20 clients as assigned by the Team Manager and in accordance with Center policies and state regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Running IHH clinical meetings
- Assist in the orientation and training of new and existing staff
- Completing intakes for new clients to the team
- Joining primary staff on community outreach appointments when necessary and appropriate
- Provide clinical supervision for peer support staff
- Provide a clinical presence and oversight when the team leader is out of the office
- Provide support counseling, problem solving, contracts and limit setting.
- Establish attainable goals with the consumer.
- Involve consumers, agencies and others in planning.
- Assist consumers in deciding which areas they want to address.
- Assist consumers with basic medical procedures and hygiene needs.
- Encourage consumers to attain the highest possible levels of independence.
- Accept the values and lifestyles of consumers.
- Use a flexible approach with a diverse population.
- Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with substance abusers, as it relates to case management.
- Present verbally a synopsis of actual cases as required.
- Arrange moves for consumers.
- Accompany consumers to appointments with agencies, clinics, doctors, etc.
- Initiate vocational/job development activities with consumer.
- Assess consumers' unmet needs (psychological, substance use, physical, housing, psychiatric).
- Identify, assess and respond to crisis situations.
- Teach consumers adult daily living skills.
- Initiate treatment and advocate for consumer within network of care.
- Negotiate on behalf of the consumer, as needed, with landlords, courts, families, the treatment team, and consumers themselves.
- Transport consumers in own vehicle or Center van to planned activities and appointments.
- Complete recordkeeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames and abide by Center confidentiality policy.
- Maintain cooperative relationships with Center staff, consumers, community agencies and the public.
- Attend trainings, case presentations and conferences.
EDUCATION and/or EXPERIENCE
Bachelor’s degree (B.A.) from four-year college or university in Human Services. Experience in Human Services Field preferred. Bilingual Spanish preferred, not required.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have valid driver's license and insured auto.
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