Crumbl Cookies is a fast-growing national brand that is changing the way people experience and enjoy cookies. We are proudly building a reputation consisting of incredible tasting cookies while providing a clean, safe and welcoming environment. This reputation is only possible with an individual who is passionate and dedicated to offering world class cookies, serving the team and customers, while having a strong desire to grow and learn.

We are looking for an experienced assistant general manager to help the general manager in directing daily business operations. Must be good with people, positive, ability to see the big picture, ability to multitask and assign positions. Fast learner. The assistant general manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AGM must be able to competently perform duties in the absence of the general manager.

To be a successful assistant general manager, you should eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AGM should be firm, but also approachable.

Requirements:

• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• An ability to identify weaknesses and provide coaching where necessary.
• Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary.

Responsibilities:

• Demonstrate ability to work quickly and efficiently as a Crumbl team member.
• Read, understand, and follow Crumbl recipes, dressing requirements, and customer service tasks.
• Complete initial training, and weekly training requirements.
• Cooperate with the general manager and assist with anything from production planning to staff management.
• Ensure company policies and procedures are followed.
• Delegate daily tasks.
• Supervise staff and control merchandise.
• Address any issues in a timely fashion.
• Set a good example for staff and nurture positive relationships.
• Ensure finished products meet food safety and quality controls.
• Greet customers, answer questions, make recommendations, accept orders and payment, and provide exceptional customer service.

We offer many great benefits such as:

• TIPS! Our crew members usually make at least $3 per hour in tips
• Leadership opportunities to gain real world management experience.
• Sundays Off
• Flexible Scheduling
• Sampling Cookies
• 50% off cookies & drinks (limit per week)
• Competitive Pay