· Approach all encounters with members, guests and team members in a friendly, service-oriented manner. Must, at all times, be attentive, friendly, helpful and courteous to all members, guests, managers, and other team members.

· Create forms as needed: IE: Bar pull sheets, assignment sheets, Captain’s reports

· Gets accurate count after guests are seated for plating and preparation of guest check

· Hold pre-staff meetings with banquet staff to review the specific needs of each group including service procedures, set-up, menus, order of service, and any special request.

· Work with Chef and Kitchen to coordinate the timing of each course to correspond with the dining pace of the guests; assist in the plating of meal if needed.

· Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.

· Ensure that all functions are updated and posted correctly on the any property event boards.

· Maintain constant contact with kitchen staff to ensure complete effective communication between food production and food service.

· Ability to read BEOs and accuracy and an eye for detail.

· Check-in servers, assign stations, and pre-post function side work duties.

· Inspect table place settings, including table linen, china, glass, silverware and condiments for correct placement by set-up crew and to ensure that each element is clean, undamaged and attractive.

· Responsible for all banquet team members on the floor and to supervise service received by the guests throughout each function assigned.

· Supervise clearing and post function cleanup. Check servers out, making sure that function rooms, aisle and storage areas are clean, and equipment is cleaned and stored properly.

· Maintain the Standard House set for all private rooms.

· Assure that all china, glassware and silverware is properly separated, stacked and/or racked for delivery to the dishwashing area.

· Supervise the handling, storage, and security of all catering service equipment.

· Work with Banquet Set Up to ensure accurate set-up and cleanliness of function rooms.

· Hold staff accountable for maintaining high standards of personal appearance and grooming. This includes a clean, pressed uniform and correct nametag when working

· Conduct on-going training of banquet staff in proper set-up, serving and clean up procedures.

· Provide SOP’s and photos of all areas of catering, food, beverage, coffee breaks, and buffets.

· Check schedule for following day for “pop-ups”. Ensure proper coverage.

· Maintain constant communication with guest to ensure the guest has all expectations met with great satisfaction.

· Perform other duties as requested by management.

· Perform AV responsibilities including purchasing, maintaining, inventories and training. Responsible for proper setting of buffet tables and other food service tables used for catering functions.

· Create a staffing standard guide for all events to help to budget / stay within budgets

Job Type: Full-time

Pay: $27.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA 90004: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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