MINIMUM REQUIREMENTS:

Education & Experience:
Associate degree and four years of relevant experience, or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines.
Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.

Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills.
Demonstrated solid planning and organizational skills.
Demonstrated experience working independently and as part of a team.
Excellent interpersonal, written and oral communication skills.
Strong relevant subject matter knowledge.

PHYSICAL REQUIREMENTS*:
Constantly perform desk-based computer tasks.
Frequently stand/walk, sitting, grasp lightly/fine manipulation.
Occasionally use a telephone.
Rarely lift/carry/push/pull objects that weigh 11-20 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORK CONDITIONS:
Travel on campus to schools/units
This role is designated as hybrid and will require some onsite presence at the campus in Palo Alto, CA.

WORK STANDARDS:
Interpersonal Skills: Demonstrates the ability to work well with colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

Requirements:M-F 8AM to 5PM

Job Type: Contract

Salary: $32.00 - $34.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Customer service: 2 years (Required)
• Federal and State leave and disability laws: 3 years (Required)
• California Family Rights Act (CFRA): 3 years (Required)
• Family Medical Leave Act (FMLA): 3 years (Required)
• California Workers Compensation Act: 3 years (Required)

Work Location: One location

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