• 
  Monthly average commission from membership sales at the box office can range from $100-$400 a month (no cap on commission)

• Uses a ticketing system for point-of-sale transactions, membership enrollment/renewal, and basic sales orders.
• Communicate the difference in membership levels and benefits to guests.
• Ability to facilitate cash and/or debit and credit card payments with accuracy for guest transactions.
• Provides a welcoming, safe, and fun environment for our guests through outstanding service and guest assistance.
• Collect payment in the parking garage booth with the ability to facilitate cash and/or debit and credit card payments with accuracy for guest transactions.
• Sell merchandise and point-of-sale ticket upgrades and add-ons at various locations throughout the museum via cash and credit card transactions.
• Point-of-sale ticket and gift shop sales for special exhibits.
• Monitor sales floor and assist guests with product inquiries while also becoming familiar with store merchandise.
• Help promote and upsell merchandise in the special exhibit gift shop.
• Assist in labeling and stocking.
• Other duties as assigned.

• Cash handling experience is a plus.
• Bilingual a plus (Spanish/English).
• Should have good interpersonal and communication skills in order to speak to visitors and colleagues.
• Able to adjust to changing the workflow from a slow to a fast pace working environment, alert and able to respond quickly in an emergency.
• Should have an interest in science, history, and education.
• Excellent customer service skills.
• Relevant volunteer or work experience is preferred.

• Ability to be in both stationary and circulating positions throughout the shift for long periods of time.
• Must be able to sit and stand for long periods of time.
• Available to work 1-2 days a week, including Saturday or Sunday (8:30 a.m. to 6:00 p.m.).
• Ability to occasionally pick up special event evening shifts.
• Moderate physical activity is required. Moves laptops, scanners, ticket stock, and ticket printers.
• Ability to operate a desktop computer, mobile computer, scanner, or other technical equipment.
• Must be at least 16 years old to apply.
• Must comply with the museum’s COVID-19 protocols.

• Free HMNS Individual Membership.
• Free access to Museum exhibits, Cockrell Butterfly Center, Burke Baker Planetarium, and Giant Screen Theatre, and satellite facilities.
• Discounted programming including museum summer camp.
• Free staff parking.
• Flexible scheduling.
• Predominately daytime hours (some evenings may be required).

• By email to jobs@hmns.org.
• By mail to HMNS, c/o HR, 5555 Hermann Park Drive, Houston, Texas 77030.
• In-person by dropping off your application materials c/o HR at the Museum Service desk at HMNS in Hermann Park.

The mission of the Houston Museum of Natural Science shall be to preserve and advance the general knowledge of natural science; to enhance in individuals the knowledge of and delight in natural science and related subjects; and to maintain and promote a museum of the first class.