What We Do:

Fiber Rise, an ENTRUST Solutions Group company, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We are diverse, talented, dedicated, and wholly focused on not only meeting the needs of our clients but exceeding their expectations. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies.

Check out our company LinkedIn page and follow us at: https://www.linkedin.com/company/entrustsolutionsgroup

Who We Are:

At ENTRUST, we work together as a team to accomplish more than we would individually, delivering innovative engineering solutions to meet our clients’ needs, while consistently maintaining the highest level of ethics and integrity. With 35+ locations and 31+ languages in which our employees are fluent.

In return for top talent, ENTRUST Solutions Group offers:

· Competitive Compensation

· Generous Paid Time Off and Benefits

· Unlimited growth opportunities and career development programs

· Tuition Reimbursement

· Remote opportunities available

· Positive work environment designed around the philosophy of mutual respect

Job Summary:

FiberRise, an ENTRUST Solutions Group Company is seeking a Broadband Technician to join our growing team. We have a high-performance culture, with high customer expectations. The expected growth in business over the coming years makes this an exciting time to join our organization. Under direct supervision, the Broadband Technician is accountable for assisting Network Engineers with designing, operating, maintaining enterprise network systems and maintains and utilizes network management applications to identify network faults. Only qualified candidates that live in or are willing to relocate to the Knoxville, TN area will be considered.

Responsibilities:

· Alerts manager or more experienced technicians of wired and wireless network failures, bandwidth degradation, or signal weakness, and assists in performing corrective action

· Monitors LAN and WAN switches, and optical access equipment

· Communicates and updates orders, tickets, documentation, etc.

· Completes tasks in a way that minimizes network outages and maximizes customer uptime.

· Monitors alarms

· Customer Prem RG WIFI and ONT Equipment and Telecommunications Networks

· Maintains fiber optic and CAT5/6 cables

· Wiring color codes

· Proper fiber connector cleaning procedures

· Upgrading of network equipment

· Performs periodic checks of redundancy in network

· Configures CPE equipment

Required Qualifications

· Associate degree (or higher) with 2+ years basic technical telecommunications experience OR a High School Diploma (or GED) with 4+ years technical experience with telecommunications products and/or services

· Must be able to distinguish between color variations

· Must have and maintain a valid driver’s license and reliable transportation

· Must be able to work some nights, weekends, and holidays as needed

Desired Qualifications:

· Basic IP networking knowledge is a plus

· CCNA desirable

The qualified applicate will be trained on the following electronic equipment/processes in the maintenance of telecom networks such as:

· ADTRAN TA5000

· Arista Routers and Ethernet Switches

· Juniper MX Routers

· Juniper QFX Switches

· Fiber optic FDP and Splitter Shelves

· Servers

· DC Power Systems

· Batteries Plants

· Housekeeping Alarms

· Grounding

· Heating and Cooling Systems

Physical Requirements:

The position requires manual dexterity, standing, walking, climbing stairs, bending, kneeling, sitting for extended periods, and crouching. The employee will occasionally lift or move objects weighing up to 70 pounds. Requires the ability to hear, speak, and/or signal people to convey potential or actual safety hazards and exchange information to include receiving assignments or direction from co-workers and supervisors.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Lenoir City, TN: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Will you now or in the future require sponsorship to work for ENTRUST?

Work Location: In person

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