Call Center @ $34000 PA Job at ProIT,Inc
URGENT
*This is a work from office (On-Site) job.*
· Handle inbound calls to customers and clients.
· Identify the needs of customers, resolve issues, and provide solutions.
· Ensure you follow the customer service script provided by the company for uniformity.
· Maintain records of the conversations with the customer and analyse the data
· Works with other departments to complete customer requests as needed and minimize escalations.
*also known as customer support, customer service representative, inbound, insurance*
Job Type: Full-time
Salary: $34,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Saint Petersburg, FL: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Call center: 1 year (Required)
Work Location: One location
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