Care Coordinator - Healthcare for the Homeless Suitcase Clinic Job at James Madison University
James Madison University Harrisonburg, VA 22801
$37,000 - $42,000 a year
Position Number 4660 Posting Number S3189 State Role Title Education Support Specialist II Position Type Classified Position Status Full Time FLSA Status Non-Exempt: Eligible for Overtime College/Division College of Health and Behavioral Studies Department 551164 SUITCASE CLINIC - RMH Pay Band 3 Pay Rate Pay Range Specify Range or Amount $37,000 - $42,000 Is this a JMU Only position? No Is this a grant-funded position? Yes. This is a grant funded position and is contingent upon continued funding. Is this a Conflict of Interest designated position? No
Position Summary Information
General Information
The
Healthcare for the Homeless Suitcase Clinic, a healthcare initiative dedicated to improving the health of the local homeless population, is accepting applications for a full-time
Care Coordinator. The Care Coordinator (CC) advocates for patients’ needs by helping them navigate the healthcare system and communicate effectively with healthcare providers, social services and community organizations. The CC also works closely with healthcare providers and case managers to improve patient care and outcomes. They promote health within a community assisting individuals to adopt healthy behaviors and by advocating for programs that promote, maintain, and improve individual and overall community health.
The Healthcare for the Homeless Suitcase Clinic is a part of JMU’s Institute for Innovation in Health & Human Services ( IIHHS ). The Institute for Innovation in Health and Human Services is an anti-racist and anti-discrimination organization which is against all forms of violence and is committed to identifying and dismantling systems of oppression, racist and discriminatory policies, practices, and processes to build healthier and safer communities where all individuals can thrive.
The Healthcare for the Homeless Suitcase Clinic is a part of JMU’s Institute for Innovation in Health & Human Services ( IIHHS ). The Institute for Innovation in Health and Human Services is an anti-racist and anti-discrimination organization which is against all forms of violence and is committed to identifying and dismantling systems of oppression, racist and discriminatory policies, practices, and processes to build healthier and safer communities where all individuals can thrive.
Duties and Responsibilities
- Establish trusting relationships with patients while providing general support, encouragement and motivation to be engaged participants in their health.
- Act as a client advocate and liaison between the client and community service agencies; facilitating communication and coordination of services between providers and arranging referrals as appropriate.
- Act as a healthcare navigator to help clients access needed health-related resources (including accessing transportation, if needed).
- Provide follow-up to assist clients in understanding their care plan while empowering them to take an active role in creating and implementing it.
- Assist clients with completing relevant applications and registration/enrollment forms.
- Document client care coordination activities and tracking clinic metrics (database).
- Continuously expand knowledge and understanding of community resources and maintain positive working relationships with service providers.
- Provide onsite assistance with each Suitcase Clinic; manage and order supplies.
Qualifications
- High School Diploma or equivalent.
- Effective verbal and written communication skills.
- Experience working in a healthcare setting with people experiencing homelessness.
- Basic computer skills required (includes Microsoft Word, Access and Excel).
- Knowledge of community resources appropriate to needs of clients.
- Ability to work collaboratively and to use resources to problem solve.
- Self-motivated with excellent time-management and organizational skills.
- Knowledge of some medical terminology preferred.
- Must be available to travel, and to work variable hours ranging from 8am-9pm determined by clinic schedule.
Condition(s) of Employment
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
Posting Detail Information
Posting Date
05/09/2023
Beginning Review Date
05/17/2023
Closing Date
Open Until Filled
Yes
Proposed Starting Date
EEO Statement
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
Reasonable Accommodation Request
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or
jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
Annual Security and Annual Fire Safety Report
Notice of Availability – Annual Security and Fire Safety Report
The Annual Security and Fire Safety Report contains information regarding campus security and personal safety including topics such as: crime prevention, the university police law enforcement authority, crime reporting policies, disciplinary procedures, protocols for the immediate notification of students and staff upon confirmation of a significant emergency on campus and other matters of importance related to security and safety. The report includes statistics for the most recent three-year period of reported crimes that have occurred on campus; in certain off-campus buildings or property owned or controlled by JMU or its affiliates; and on public property within or immediately adjacent to and accessible from the campus.
The Annual Security and Fire Safety Report includes campus housing fire statistics for the most recent three-year period, a description of each on-campus student housing facility fire safety system, the number of fire drills held during the previous calendar year, policies or rules on portable electrical appliances, smoking, and open flames in student housing; and procedures for student housing evacuation in the event of fire along with other fire safety information.
The JMU Annual Security and Fire Safety Report includes the Harrisonburg campus and the three overseas branch campuses; Florence, Antwerp, and London. It is available electronically
You can obtain a copy of any of this report by contacting the Office of Public Safety, MSC 6810, James Madison University, Harrisonburg, VA 22807 or request that a copy be mailed to you by calling (540)568-6769/6913.
The Annual Security and Fire Safety Report contains information regarding campus security and personal safety including topics such as: crime prevention, the university police law enforcement authority, crime reporting policies, disciplinary procedures, protocols for the immediate notification of students and staff upon confirmation of a significant emergency on campus and other matters of importance related to security and safety. The report includes statistics for the most recent three-year period of reported crimes that have occurred on campus; in certain off-campus buildings or property owned or controlled by JMU or its affiliates; and on public property within or immediately adjacent to and accessible from the campus.
The Annual Security and Fire Safety Report includes campus housing fire statistics for the most recent three-year period, a description of each on-campus student housing facility fire safety system, the number of fire drills held during the previous calendar year, policies or rules on portable electrical appliances, smoking, and open flames in student housing; and procedures for student housing evacuation in the event of fire along with other fire safety information.
The JMU Annual Security and Fire Safety Report includes the Harrisonburg campus and the three overseas branch campuses; Florence, Antwerp, and London. It is available electronically
You can obtain a copy of any of this report by contacting the Office of Public Safety, MSC 6810, James Madison University, Harrisonburg, VA 22807 or request that a copy be mailed to you by calling (540)568-6769/6913.
Minimum Reference(s) Required
3
Quick Link for Direct Access to Posting
https://joblink.jmu.edu/postings/14600
Additional Posting Information
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