JOB SUMMARY: Assists in providing the fundamental aspects of programs or cases and assists in providing client services, including support for families, under close and regular supervision.

ESSENTIAL FUNCTIONS:

• Assists with conducting programs to prevent and resolve client problems.
• Provides information and referral to clients over the phone or in person
• Provides case management assistance, i.e. preparation/maintenance of client files, mailings, client tracking, and technical and administrative assistance.
• Assists clients in identifying benefits, social and community services and helps clients obtain them.
• Assists with transportation needs
• Provides emotional support to clients.
• Assists with daily living skills
• Assists or organize/lead client activities
• Assists with crisis intervention
• Confers with medical/other personnel on client behalf
• Assistance with data entry and intake

Requirements

KNOWLEDGE/SKILLS/ABILITIES:

• Basic knowledge and understanding of case management
• Basic computer and software skills and experience
• Complete work with accuracy and meet deadlines
• Communicate effectively, both verbally and in writing; understand and follow directions
• Provide a high level of customer service
• Establish and maintain effective working relationships with clients, families, caregivers, service providers and staff
• Knowledge of community resources is highly desirable
• Must be familiar with data entry and database usage

SUPERVISORY REQUIREMENTS: N/A

MINIMUM QUALIFICATIONS: High School diploma; 1 year of related work experience (paid or unpaid).

LICENSES/CERTIFICATIONS NEEDED: Valid drivers license (if applicable)

Bilingual in English / Spanish preferred.

Hours: 12:00 a.m. - 8:00 a.m.

Salary: $17 an hour

ABOUT THE ORGANIZATION: Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Finance, Human Resources, IT, Marketing, Facilities, Transportation, and Nursing. We offer competitive salaries and comprehensive benefit programs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance. To learn more about the agency, please visit our website at: www.catholiccharitiestrenton.org.

DIR-23-00059

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Night shift

Ability to commute/relocate:

• Tinton Falls, NJ 07753: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Social work: 1 year (Preferred)
• Case management: 1 year (Required)

Work Location: In person

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