Case Manager Job at Community Bridges, INC
Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
***THIS POSITION IS LOCATED IN LITTLEFIELD, ARIZONA.
JOB SUMMARY
The Case Manager (CM) provides case management services in either the community and/or in office setting to patients and their families. The Case Manager assists the patient and care team in planning, connecting, outreaching, advocating, coordinating and monitoring the patient’s needs and progress. The CM assists patients in gaining access to health services, financial assistance, employment, education, social services and natural supports. The Case Manager assesses patient needs, develops and monitors individualized treatment plans and documents services provided in an accurate and timely manner. Embraces the recovery philosophy and promotes a safe recovery environment for clients.
ESSENTIAL JOB DUTIES OR RESPONSIBILITIES
Coordinates patient care with the CBI Care Team, as well as other CBI facilities and staff.
Assists in development, implementation and revision of individual treatment plans; assures that services provided are specified in the treatment plan and monitors progress toward treatment goals.
Works in a variety of settings with culturally-diverse individuals and communities with the ability to be culturally sensitive and appropriate.
Assists in completing patients’ closures.
Share knowledge and experience with patients, as appropriate.
Advocate for patients and their communities.
Facilitate two-way communication between patients and Care team.
Coordination of care with external BH and Medical providers.
Outreach and engagement for patients assigned to the site all patients who miss scheduled sessions or appointments.
Ensures family members and other natural supports who have been identified by the patient have releases of information on file and are involved in the patient’s ongoing treatment.
Participates in case staffing with other care teams as necessary.
Writes reports, business correspondence or procedures manuals.
Assists patients in identifying community resources to assist in their recovery and encourages patients to attend (12 step meetings, celebrate recovery, smart recovery, support groups and other recovery-oriented groups), to maintain ongoing recovery and build outside support.
Demonstrates knowledge of relevant federal and state regulations pertaining to managed behavioral health and insurance products.
Reads, analyzes and interprets general business periodicals, professional journals, technical procedures and/or government regulations.
Utilizes motivational interviewing strategies to assist patients in increasing their insight and committing to their recovery.
Works in coordination with counselors to ensure completion of the patient intake process into Outpatient.
Complete monthly treatment reviews with all assigned patients.
Complete all error corrections identified by Medical Records personnel within five days of being notified.
Ensure all activities are documented in the electronic medical record in accordance with CBI policy and procedures.
Complete and document all patient interaction and progress notes within 24 hours, if unable to do so Practice Manager must be contacted immediately.
Complete Annual Assessments and ensure a 90% compliance with established standards as monitored by Quality Management Department.
Complete Treatment Plans and Demographics every 30 days with a 95% compliance rate and shows evidence in the following areas:
Decrease in substance use.
Decrease interaction with the legal system.
Adherence to medication regimes.
Decrease in crisis and inpatient episodes of care.
Improvement in physical health conditions.
Decrease in high-risk behaviors (sexual, physical health, etc.).
Employment and housing access has increased.
Increase in symptomatic and functional improvement.
Documentation in the clinical file represents services/codes outlined in the Integrated Treatment Plan with a 95% compliance rate.
Assists in inpatient, crisis residential or hospital admissions when need has been identified 95% of the time.
Other duties as assigned by supervisor and/or manager and/or administrative support.
MINIMUM EDUCATION & EXPERIENCE REQUIRED
Highschool diploma or GED required. Associates degree or higher in a field related to behavioral health preferred.
1-3 years of experience working with the GMH/SU population.
1-3 years of experience in a behavioral health position providing outreach and engagement activities.
1-3 years of experience in a medical setting preferred.
Recovery from Alcohol or Drugs and/or GMH for equal to or greater than 1 consecutive year preferred.
Or equivalent combination of education and experience.
LICENSES, CERTIFICATIONS, CREDENTIALS, REGISTRATIONS
Current AZ Driver’s License (valid and in good standing)
Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures
Arizona Fingerprint Clearance card
Clear 39-month Motor Vehicle Record
CBI Offers an excellent benefits package!
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
***THIS POSITION IS LOCATED IN LITTLEFIELD, ARIZONA.
JOB SUMMARY
The Case Manager (CM) provides case management services in either the community and/or in office setting to patients and their families. The Case Manager assists the patient and care team in planning, connecting, outreaching, advocating, coordinating and monitoring the patient’s needs and progress. The CM assists patients in gaining access to health services, financial assistance, employment, education, social services and natural supports. The Case Manager assesses patient needs, develops and monitors individualized treatment plans and documents services provided in an accurate and timely manner. Embraces the recovery philosophy and promotes a safe recovery environment for clients.
ESSENTIAL JOB DUTIES OR RESPONSIBILITIES
Coordinates patient care with the CBI Care Team, as well as other CBI facilities and staff.
Assists in development, implementation and revision of individual treatment plans; assures that services provided are specified in the treatment plan and monitors progress toward treatment goals.
Works in a variety of settings with culturally-diverse individuals and communities with the ability to be culturally sensitive and appropriate.
Assists in completing patients’ closures.
Share knowledge and experience with patients, as appropriate.
Advocate for patients and their communities.
Facilitate two-way communication between patients and Care team.
Coordination of care with external BH and Medical providers.
Outreach and engagement for patients assigned to the site all patients who miss scheduled sessions or appointments.
Ensures family members and other natural supports who have been identified by the patient have releases of information on file and are involved in the patient’s ongoing treatment.
Participates in case staffing with other care teams as necessary.
Writes reports, business correspondence or procedures manuals.
Assists patients in identifying community resources to assist in their recovery and encourages patients to attend (12 step meetings, celebrate recovery, smart recovery, support groups and other recovery-oriented groups), to maintain ongoing recovery and build outside support.
Demonstrates knowledge of relevant federal and state regulations pertaining to managed behavioral health and insurance products.
Reads, analyzes and interprets general business periodicals, professional journals, technical procedures and/or government regulations.
Utilizes motivational interviewing strategies to assist patients in increasing their insight and committing to their recovery.
Works in coordination with counselors to ensure completion of the patient intake process into Outpatient.
Complete monthly treatment reviews with all assigned patients.
Complete all error corrections identified by Medical Records personnel within five days of being notified.
Ensure all activities are documented in the electronic medical record in accordance with CBI policy and procedures.
Complete and document all patient interaction and progress notes within 24 hours, if unable to do so Practice Manager must be contacted immediately.
Complete Annual Assessments and ensure a 90% compliance with established standards as monitored by Quality Management Department.
Complete Treatment Plans and Demographics every 30 days with a 95% compliance rate and shows evidence in the following areas:
Decrease in substance use.
Decrease interaction with the legal system.
Adherence to medication regimes.
Decrease in crisis and inpatient episodes of care.
Improvement in physical health conditions.
Decrease in high-risk behaviors (sexual, physical health, etc.).
Employment and housing access has increased.
Increase in symptomatic and functional improvement.
Documentation in the clinical file represents services/codes outlined in the Integrated Treatment Plan with a 95% compliance rate.
Assists in inpatient, crisis residential or hospital admissions when need has been identified 95% of the time.
Other duties as assigned by supervisor and/or manager and/or administrative support.
MINIMUM EDUCATION & EXPERIENCE REQUIRED
Highschool diploma or GED required. Associates degree or higher in a field related to behavioral health preferred.
1-3 years of experience working with the GMH/SU population.
1-3 years of experience in a behavioral health position providing outreach and engagement activities.
1-3 years of experience in a medical setting preferred.
Recovery from Alcohol or Drugs and/or GMH for equal to or greater than 1 consecutive year preferred.
Or equivalent combination of education and experience.
LICENSES, CERTIFICATIONS, CREDENTIALS, REGISTRATIONS
Current AZ Driver’s License (valid and in good standing)
Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures
Arizona Fingerprint Clearance card
Clear 39-month Motor Vehicle Record
CBI Offers an excellent benefits package!
- Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
- For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.