Case Manager Job at Loyola University Maryland
If Temporary or Visiting, Estimated End Date: Position Summary and Duties
PLEASE NOTE: This Case Manager position is NOT a clinical role, nor does the case manager engage in therapeutic intervention with students. Required Qualifications
Preferred Qualifications
Job Posting Date 05/15/2023 Priority Application Deadline Date Job Close Date Anticipated Start Date University Description
The Case Manager is responsible for providing non-clinical, non-therapeutic support to students who are referred, or who self-present with a broad range of emotional and/or social-related health concerns. These concerns tend to negatively impact a student’s college experience.
This position works in the Student Support and Wellness Promotion department. The Office of Student Support and Wellness Promotion uses a student-focused approach for addressing emotional and substance-related issues, and our interaction with students is rooted in the utmost respect for each student’s unique identity, perspective, and life experience. We encourage students to engage in self-reflection in order to remain healthy and promote wellness within themselves and among the University community.
Position responsibilities include:
This position works in the Student Support and Wellness Promotion department. The Office of Student Support and Wellness Promotion uses a student-focused approach for addressing emotional and substance-related issues, and our interaction with students is rooted in the utmost respect for each student’s unique identity, perspective, and life experience. We encourage students to engage in self-reflection in order to remain healthy and promote wellness within themselves and among the University community.
Position responsibilities include:
- Establishing rapport and regular contact with students of concern to determine the type of support and/or resources that may be beneficial to students’ care and progress
- Maintaining timely student records and notes in the MAXIENT database
- Following up on concerns presented from the community and engaging with students to determine needed support networks
- Responding to students in crisis in a clear, compassionate, supportive, respectful, and calm manner
- Creating on and off-campus support networks that are designed to facilitate individualized, strategic, and comprehensive support planning for students. These support networks generally include, but are not limited to: off-campus therapy, off-campus psychiatry, Academic Advising, Student Life, Women’s Center, Student Health Services, ALANA (African, Latinx, Asian, Native American) Services, Counseling Center, and Disability Support Services.
- Attending weekly CARE (Coordinated Action, Response, and Education) Team meetings. Assist in the administrative support of the CARE Team. The CARE Team is a group of individuals across the University who meet weekly to discuss student concerns and develop support plans and needed follow-up
- Engaging in regular follow-up conversations and meetings with students of concern to determine progress and whether the students may need additional support
- Providing data to leadership team and stakeholders, as requested
- Understanding University and federal policies, including medical leave of absence policy, parent/guardian notification, and Family Education Rights and Privacy Act (FERPA)
PLEASE NOTE: This Case Manager position is NOT a clinical role, nor does the case manager engage in therapeutic intervention with students.
- Master’s degree in Education, Counseling/Clinical Psychology, Social Work, or related field
- One to three years of relevant experience, particularly in the area of crisis intervention
- Additional experience includes the ability to de-escalate crisis situations; work seamlessly with parents, guardians, faculty, administrators, and off-campus networks; and first-hand experience navigating sensitive and complex student concern situations that are often unexpected
Job Posting Date 05/15/2023 Priority Application Deadline Date Job Close Date Anticipated Start Date University Description
Loyola University Maryland is a Jesuit, Catholic university committed to the educational and spiritual traditions of the Society of Jesus and to the ideals of liberal education and the development of the whole person. Accordingly, Loyola inspires students to learn, lead, and serve in a diverse and changing world. Loyola’s beautiful, historic Evergreen campus is located in Baltimore, and its graduate centers are in Timonium and Columbia. Loyola enrolls 4,000 undergraduate and 2,000 graduate students across the Sellinger School of Business and Management, the School of Education, and Loyola College of Arts and Sciences. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus.
Diversity Statement
Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.
Special Instructions to Applicants
Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check.
Loyola University Maryland requires that all faculty, staff, and administrators receive COVID-19 vaccination, including the booster, unless exempted for medical or religious reasons in accordance with University policy.
Loyola University Maryland requires that all faculty, staff, and administrators receive COVID-19 vaccination, including the booster, unless exempted for medical or religious reasons in accordance with University policy.
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