Case Manager Job at Macomb County, MI
Macomb County, MI Sterling Heights, MI
As part of our total benefit package, Macomb County proudly offers all full-time employees, medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.
To learn more about Macomb County benefit offerings click here
To learn more about Macomb County Community Mental Health visit MCCMH.
DEPARTMENT: Community Mental Health
HIRING AUTHORITY: Chief Executive Officer
FLSA STATUS: Non-exempt
EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period
CURRENT HOURS AND STARTING TIME: Full-time position (37.5 hours per week) The starting time for this position is 8:30 a.m.
GENERAL SUMMARY:
Under direction, provides direct services to consumers, family members and designated others. Implements program activities. Participates in research and program evaluation. Provides statistics as requested by administration. Links, monitors and coordinates consumer services. Coordinates care with physical health care provider(s). Develops a plan of service using a person-centered planning process.
Conducts assessments, service planning, specialized intensive case management, living skills, training, crisis intervention, advocacy, linking and monitoring for assigned consumers.
Performs home and community-based interventions, including transportation of consumers.
Maintains department productivity and quality measures.
Complies with MCCMH documentation requirements using electronic medical record (EMR).
Completes required MCCMH training and meets continuing education requirements as determined by the professional licensing board.
Maintains professional relationships with the provider community and consumers.
Coordinates with family, aftercare programs, and ancillary support services to secure aftercare.
Monitors consumer services to evaluate effectiveness through face to face consumer contact, facility visits, consultation with family members/significant others and/or service providers and records review.
Measures the effectiveness of interventions to determine outcomes and identify needs of the consumer.
Required to participate in on-call rotation as directed.
Performs related duties as assigned.
Required Education and Experience
- A Bachelor’s Degree in Psychology, Social Work, Special Education, Counseling or other mental health related field from an accredited college or university
- One (1) or more years of professional experience working in case management or supports coordination with persons who have mental illness or intellectual/developmental disabilities
- Must meet qualifications as specified in the MDHHS Michigan PIHP/CMHSP Qualifications per Medicaid Services as a QMHP (Qualified Mental Health Professional);
- Individual with specialized training or one year of experience working with a person who has mental illness; and is a psychologist, physician, educator (with a degree in education from an accredited program), social worker, physical therapist, occupational therapist, speech-language pathologist, audiologist, registered nurse, therapeutic recreation specialist, licensed or limited licensed professional counselor licensed/limited-licensed professional counselor, licensed or limited licensed marriage and family therapist, or a licensed physician’s assistant; or
- An individual with at least a bachelor’s degree in a human services field
Preferred Education and Experience
- A Master’s Degree in Psychology, Social Work, Special Education, Counseling or other mental health related field from an accredited college or university
- A minimum of one (1) year experience working in a hospital behavioral health setting
Required Licenses or Certifications
- Possession of required state licensure appropriate to position and ability to meet privileging and credentialing guidelines
- Must possess and maintain a current Michigan Chauffeur’s license within two (2) weeks from date of hire
Preferred Licenses or Certifications
- None
Knowledge of:
- Applicable computer applications
- Michigan Mental Health Code and its rules and regulations
- Various disciplines and assessment tools utilized by each discipline
- Working understanding on practices for adherence to Medical Services Administration (MSA) Medicaid policies and procedures
- Techniques to de-escalate/interact in potentially dangerous situations
Skill in:
- Using good professional judgment for the welfare and safety of our consumers
- Excellent organizational skills with the ability to manage multiple priorities
- Analyzing information and completing reports
Ability to:
- Collaborative: Approaches all situations with a teamwork and solution focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate. Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiatives
- Accountable: Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily
- Respectful: Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership
- Work in an environment which embraces the county’s Dignity Campaign
- Effectively speak, write, and understand the English
- Effectively speak, write, and understand a language other than English is preferred
- Understand and carry out oral and/or written instructions
- Accurately organize and maintain paper documents and electronic files
- Maintain the confidentiality of information
- Work independently
WORK ENVIRONMENT/CONDITIONS
- The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.
N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously
Work Environment
N/S
O
F/C
Office or similar indoor environment
X
Outdoor environment
X
Street environment (near moving traffic)
X
Construction site
X
Confined space
X
Exposures
N/S
O
F/C
Individuals who are hostile or irate
X
Individuals with known violent backgrounds
X
Extreme cold (below 32 degrees)
X
Extreme heat (above 100 degrees)
X
Communicable diseases
X
Moving mechanical parts
X
Fumes or airborne particles
X
Toxic or caustic chemicals, substances or waste
X
Loud noises (85+ decibels)
X
Blood Borne Pathogens
X
PHYSICAL DEMANDS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously
Demand
Frequency
Description
Physical
N/S
O
F/C
Balancing
X
On even or uneven surfaces/ground
Bending
X
Tasks involve forward or backward bending at the waist
Climbing/Working at Heights
X
Tasks involve climbing up or down stairs, ladders, scaffolding and platforms
Crawling
X
Inspecting in confined spaces. Moving about on hands and knees
Digging
X
Tasks involve manual digging
Driving
X
Tasks involve operating any motor-powered vehicle on sealed and unsealed roads
Grasping
X
Tasks involve gripping, holding, clasping with fingers or hands
Kneeling
X
Tasks involve flexing/bending at the knees and ankles to work at low levels
Manual Dexterity
X
Tasks involve fine finger movements i.e., keyboard operating, writing
Lift/Carry
X
Tasks involve raising/lowering or moving objects from one level/position to another (covered by the items below)
Up to 10 pounds
X
11-24 pounds
X
25-34 pounds
X
35-50 pounds
X
51-74 pounds
X
75-99 pounds
X
Over 100 pounds
X
Push / Pull
X
Tasks involve pushing/pulling objects away from or towards the body
Reaching
X
Tasks involve reaching overhead with arms raised above shoulder height or forward reaching with arms extended
Sitting
X
Tasks involve remaining in a seated position during the task performance
Standing
X
Tasks involve standing in an upright position without movement
Walking
X
Walking considerable distances in the facility on multiple surfaces
Running
X
Running considerable distances in the facility on multiple surfaces
GENERAL REQUIREMENTS AND DISCLAIMERS
Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.
The American Federation of State, County and Municipal Employees (AFSCME) Local 411 bargaining unit represents this position. Therefore, there may be contract language which could require consideration in the selection process.
GRANT OR EXTERNALLY FUNDED POSITION –This position will continue only if sufficient grant or external funds are provided.
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