Cashier Job at Holz Motors Inc.
We are seeking a Full time Cashier and Receptionist with excellent customer service skills and a winning attitude at our Watertown location. We are located at 1717 Utah Street in Watertown. This individual will be the point of contact for our customers while getting their automobile serviced. This position is Monday through Friday 7am to 3pm with some flexibility.
At Holz Motors, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Holz Motors is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Responsibilities
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
What We Offer
- Competitive Wages
- Medical, Dental and vision plans available
- Employer paid Life & Accident Insurance
- ER paid Short Term Disability
- Paid Vacation
- 401k and Profit Sharing
- Career advancement opportunities, promote from within
- Paid Training
- Employee Vehicle Purchase Plans
- Long Term Job Security
Qualifications
- Experience with Microsoft Office suite is a plus
- Ability to communicate customers' interests, needs and requests to management
- Professional personal appearance
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