Department: Sales & Marketing Reports to: Director of Sales & Marketing

Position: Catering Manager Status: Salary; Exempt

The Westin Jekyll Island is a 200-room beachfront hotel, located on beautiful and historic Jekyll Island, Georgia. A member of the “Golden Isles” Jekyll Island is home to amazing wildlife, leisure activities, and coastal views. At Westin Jekyll Island, we play a crucial role in providing incredible service that is personal, instinctive, and focused on overall renewal. Operated by the Northview Group, this hotel is committed to providing exceptional service 7 days a week, 24 hours a day and our team is scheduled based on business needs.

The Perks: (dependent on employee status)

· Staff enjoys the Marriott Explore program, providing amazing discounts on hotel stays around the world

· Access to company Medical/Vision/Dental plans after 30 days of service

· 401k

· Generous PTO accrual

· Free Island Parking Pass for duration of employment

· Meal and snack access in staff common area

· Professional development opportunities

· Friends and Family discount access

Position Summary:The Catering Manager will be responsible for coordination, planning and detailing of meetings and events at the resort. Additionally, the manager will be responsible for local catering sales, and creating a local presence in the community. Professionalism, accuracy, attention to detail, communication skills, ability to multi-task, positive attitude and dedicated work ethic is critical.

Qualification Standards

Education & Experience:

• Bachelor’s degree in hospitality or related business discipline, or equivalent experience
• Minimum of 2 years’ experience in hotel catering services
• Banquet experience preferred

Skill Requirements:

• Proficiency in the following software required; MS Outlook, Word, Publisher, Excel, PowerPoint, Delphi.
• Great computer and administration skills; ability to type contracts and create customizable proposals
• Passion for hospitality
• Creative thinker; creating themes and upscale events
• Ability to work a varied schedule, including weekends, holidays and evenings and willingness to travel
• Excellent written and oral communication skills
• Highly resourceful, organized, personable, refined and positive interpersonal skills required.
• Ability to foresee customer needs and develop long-lasting client relationships while working with high-end customers, brands and clients.
• Takes ownership and accountability of projects and events.

Duties & Functions

• The primary responsibility of this position is to manage the planning and execution of group meetings and events. ( SMERF/Weddings, catering and Internal Events.)
• Accurately and clearly communicate all group specifications, detail and history to appropriate operational departments, ensuring that all specifications are implemented and executed to established guidelines
• Proactively up-sell to both maximize revenues and create our unique experience
• Generate additional group revenue by referring available goods, services, attractions, transportation and vendors
• Create customized themed events and team building, working with Westin team members to maximize each opportunity
• Manage and ensure a high level of client satisfaction through personalizing and customizing each event, listening to customer needs and proactively responding to inevitable adjustments and changes in a positive and professional manner
• Maintain an on-site presence at events as required
• Create group resumes, agendas, and services.
• Create event orders
• Maximize event space within all team member needs and ensure proper use of function space, event space, and exterior real estate
• Create written communications to include contract addendums, introductory letters, site tour alert forms, amenity requests, contracts and proposals
• Finalize billing packet, review for accuracy and present to client
• Conduct pre and post-convention meetings
• Ensure that all events adhere to company policies, fire department regulations, state liquor laws and other applicable government regulations

Group and Local Sales:

• Assist Department Directors with sales and event opportunities and projects as requested (cold calling, sales blitz, fam trips, trade shows, etc.)
• Group Rooms Contributions: prospects, negotiates, creates proposals and contracts for small group meetings and events.
• Generate positive exposure for the hotel in the community through involvement and attendance of local meetings, social events and other opportunities.

All Northview employees are special safety and security agents and, whenever possible, are to report of correct and safety or security deficiencies. They are to be constantly on the alert for any unsafe or unsecured areas which bay threaten the wellbeing of guest or fellow employees or the maintenance and security of the hotel property and react accordingly.

EOE: Northview Hotel Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any characteristic as outlined by federal, state, or local laws

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Jekyll Island, GA 31527: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Catering Management: 2 years (Preferred)

Language:

• English (Required)

Work Location: In person

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