Volunteer Behavioral Health Care has an immediate opening for a Center Director to cover the Hendersonville/Gallatin campuses.

General Characteristics of Duties: Agrees to follow all applicable laws and regulations, including VBHCS Standards of Conduct and VBHCS Policies and Procedures, in order to create and maintain a healthcare and business environment that is committed to integrity and ethical conduct.

Personnel Management:

• Productivity
• Conflict resolution between team members
• Hiring and interviewing staff
• Corrective actions for staff and coaching plans
• Termination recommendations
• Staff training
• Staff evaluations

Financial:

• Manages program budgets
• Provides services to meet revenue projection, reduce expenses to achieve zero neutral or (+)
• Approve purchases for programs
• Manage account and debit card purchases
• Approve and authorize rental assistance within budget guidelines
• Meet or exceed monthly THL/BHSN location goal

Clinical/Program Operations:

• Meets licensure/contract requirements
• Meets BHO/CARF standards
• Meets measures of effectiveness and outcomes of program goals
• Maintains adherence to organizations policies/procedures
• Maintains appropriate service mix
• Management of new programs
• Management of intake grids and intake follow up
• Implementation and management of THL model
• Implementation and management of Staff change in integrated care arena

Customer Relations/Service:

• Responsible for customer service/satisfaction and delivery to meet client’s needs
• Resolve customer complaints
• Troubleshoot client related problems within clinic and community

Leadership:

• Staff morale
• Coordination of staff and all coverage issues
• Accountability for services
• Promotes positive approach and client centered activities
• Recognized as community behavioral health expert
• Maintain active role daily in health home activity and client flow with staff
• Supports team environment

Marketing:

• Community events
• Community presentations
• Community and agency representation for local meetings
• Work with community leaders to identify gaps in care and develop strategies to address them.

EDUCATION / EXPERIENCE: Master’s Degree in the Behavioral Sciences or related field (license preferred). Supervisory and counseling experience required. Must be able to coordinate the activities of the Center and maintain effective working relationships with agency personnel; county officials; advisory board members; and the general public.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you currently fully vaccinated for COVID-19 or are you willing to become vaccinated?

Education:

• Master's (Required)

Experience:

• Teaching: 1 year (Preferred)
• supervisory and counseling: 2 years (Required)

Work Location: One location

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