Client Advisor Job at Lithia & Driveway

Lithia & Driveway Medford, OR

$20 an hour

Hiring Immediately Driveway Client Advisors

Part of Lithia Motors, Driveway is looking for customer-centric and sales-minded individuals interested in the modern-day car sales environment.

  • · $20 hourly with full benefits after 30 days.
  • · Must be able to work On-Site at our Medford headquarters
  • · Schedule: 4-DAY WORK WEEK !!! Sunday through Wednesday_ 10am to 9pm Thursday, Friday & Saturday-Off_

What we offer

Some of our awesome employee perks include:

  • • Safe & Secure Office
  • • Paid Holidays & PTO (80hrs upon hire)
  • • Advancement Opportunities
  • • Competitive Pay
  • • Newly Renovated Facility
  • • Ergonomic Desks
  • • Work/Life Balance with a fun, team-oriented culture

What you’ll do

No experience necessary! Just a passion for creating an amazing customer experience!

As a Client Advisor you are responsible for assisting customers basic questions, and to develop leads for Driveway.

  • • Respond to Driveway.com Chat customers within 2 minutes of initiation
  • • Maintain presence on chat throughout shift
  • • Proficiency with all departmental documents, language, training and processes related to CRM and Lead Management
  • • Proficiency with store and department processes, CRM’s, chat platform and phone systems
  • • Assist departments and customers promptly, professionally, and consistently. All communications must be clear, concise, and documented.

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What We Look for

Our ideal candidate exhibits Lithia & and Driveway core values: Earn Customers for Life, Improve Constantly, Take Personal Ownership, Have Fun!

Other Qualifications:

  • • Strong attention to detail
  • • Sense of urgency
  • • Excellent communication
  • • Time Management

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • 10 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekend availability

Work setting:

  • Call center
  • In-person
  • Office

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person




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