Client Services Manager Job at Chartwells Higher Education

Chartwells Higher Education Boston, MA 02115

Chartwells HE

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

This individual will guarantee the delivery of outstanding service to our clients with the end goal of building and sustaining long-term relationships and customer satisfaction.

Key Responsibilities:

  • Provides continued high standard of service and communication to maintain client base
  • Surveys existing accounts for new opportunities
  • Manipulates data as needed for internal business reviews/meetings
  • Performs an ongoing analysis of the portfolio of business managed by analyzing the vendor, client and sector financial performance
  • Manages internal resources to problem solve for issues that have happened in the field
  • Serves as liaison between client and sector to ensure all relevant information is communicated
  • Performs other duties as assigned

Qualifications:

  • Bachelor’s Degree
  • 3-5 years of experience
  • Demonstrated ability to prepare, analyze and present complex business reviews to Clients
  • Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation
  • Demonstrated ability to use analytical and intuitive judgment and sound decision making
  • Strong problem solving skills
  • Strong computer software skills required, specifically in the areas of Microsoft Word and Microsoft Excel

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 1188216

Chartwells HE

KRISTINA MCCARTHY

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