Want to grow your career while helping customers and making great money?
Byrider's exclusive lending company, Car Now Acceptance Company, is looking for a Collections Account Manager!
Rewards for Collections Account Manager:
- $18 - $23 per hour based on experience
- Additional monthly incentive up to $1,500.00
- Great benefits & paid time off
- 1st party secured loans
- Extensive trainingt
- Industry best customer program
- Growing national company with over 140 locations in 31 states
- Company has been in business over 30 years
Collections Account Manager Responsibilities:
- Meet collection goals to allow for a performing portfolio and the credit advancement of our customers
- Seek long term resolution with customers, educate & re-educate customers on the importance of establishing or rebuilding their credit
- Team with other members of Consumer Finance and Operations to ensure customer satisfaction and compliance
Hours For Collections Account Manager:
- 5-day work week
- No Sundays
- 40 hours per week
- Work most Saturdays with a day off during the week
- Monday-Thursday 10-7 and alternating Fridays of 9-7 and Saturdays 10-4
Collections Account Manager Requirements:
- Collections Industry Experience: Rent-to-own, Cash Advance, Title Loan, Auto Collections, Payday Loan or related sub-prime collections experience
- 5+ years of Collections experience is preferred
- Bilingual (Spanish/English) is a plus
- Valid driver's license is required
Collections Account Manager Skills:
- Listen intently to the customer
- Prioritize calls & time throughout the day to ensure efficiency and effectiveness
- Build rapport with customers and team members
- Stay organized & have good follow up
- Be task oriented
- Be able to identify problems and offer solutions
- Be able to negotiate as needed
- Have prudent judgment
- Exercise good common sense
- Be a team player
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