Job Title: Commercial Account Manager

Location: Germantown, WI (remote / hybrid)

Duration: Full Time

An established part of the client support framework, the role of Commercial Account Manager as part of the Partnership Management team works closely with the commercial team (Business Development, Marketing and Commercial Operations) to fully understand our client’s business objectives and priorities, ensuring we deliver the best service possible, and prospects for new business opportunities.

The Commercial Account Manager works to establish and develop lasting relationships with our clients to ensure the service is in line with our values (Be Transparent, Be Willing, Be Reliable, Be Caring), and offers our clients a champion for their interests within the organization.

The role reports directly into the Partnership Director, and indirectly to the Partnership Manager at the Germantown site.

This is a development role; the successful applicant can expect to be introduced to a wide range of Commercial activities including contract review and negotiation, conflict resolution, cost conventions with exposure to both senior internal stakeholders and clients.

Other areas of learning will include guidance on leading and influencing multi-disciplinary teams meeting high standards in a GMP environment, establishing abilities in critical thinking and problem solving. As a pre-requisite, the applicant should possess excellent verbal and written communication.

Responsibilities:

Establish and develop relationships with assigned clients to ensure the service delivers is in line with our values (Be Transparent, Be Willing, Be Reliable, Be Caring).

Work with the commercial team (Partnership Management, Business Development, Marketing and Commercial Operations) to fully understand assigned clients’ business and priorities to ensure delivery of the best service possible and establish and win new business opportunities.

Ensure that all aspects of regulatory compliance (HSE & QA) meet client requirements.

Support the Partnership Manager in the development of client and product strategies in collaboration with the Operations and the Commercial team.

Provide commercial context to R&D and Manufacturing teams for product and process development.

Champion both the client and business interests within the organization

Support the Partnership Manager in drafting and delivery of responses on agreed products to clients and develop client relationships.

Support the sales elements of the S&OP process through the updating and presentation of sales forecasts.

To facilitate this process, liaison with all relevant functions will be required along with feedback on operational issues.

Prepare forward looking monthly client and internal reports on a timely basis on all products.

Use of SAP ERP system in the creation of sales orders and invoices to achieve monthly and annual internal budget targets.

Maintenance of commercial related items within Sterling quality systems.

Support logistics team to facilitate timely delivery of products to clients.

Embody our company values, which are: be reliable, be caring, be transparent and be willing.

Requirements:

Preferred applicants will have experience in the pharmaceutical process industry, cGMP, and possibly some business development or sales and marketing experience.

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

• 401(k)

Experience level:

• 10 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Speak with the employer
+91 732.554.0878

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