Commercial Sales & Marketing Representative Job at SERVPRO of Kent/Seattle Northeast/Central Seattle/Federal Way

SERVPRO of Kent/Seattle Northeast/Central Seattle/Federal Way Kent, WA 98032

SummaryPromote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop commercial customer base by utilizing a systematic business development process to identify new commercial prospects and cultivate relationships using marketing materials like SERVPRO® Key Differentiators, Emergency Ready Plan, National sponsorships, and others to market and sell SERVPRO® Services. Attend, coordinate, and promote marketing, networking, and continuing education events. Monitor loss activity and priority responding to generate work from these opportunities. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met and all applicable Centers of Influence (COIs) are identified and captured for future reference.

Primary Roles and Responsibilities
  • Commercial Contacts Development
  • Development of Emergency Ready Plan
  • Regular business networking and business interactions
  • One to one engagement
  • Relevant new feed/content-driven touch base
2. Commercial Facilities Target Development
  • Development of Emergency Ready Plan
  • Networking and business setting interactions
  • Engagement one-to-one
  • Relevant new feed/content-driven touch base
  • Commercial Events and Promotions
    • Association involvement
    • Association attendance
    • Commercial continuing education
    • Sponsorships and promotions Entertainment & Events
4. Priority Responding a. First Response monitoring b. Reconnaissance and lead qualification c. Maintain brag book and Franchise references d. Execute local response e. Execute Storm response
Necessary Experience and Skill Set
  • A minimum two years of progressively responsible business-to-business sales experience
  • Experience with sales and marketing within the service sector
  • Superb sales, customer service, administrative, and verbal and written communication skills
  • Strong business and financial background and process- and results-driven attitude
  • Experience in the commercial cleaning and restoration or insurance industry is desired
  • Working knowledge of current business software technologies is required

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.




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