Title: Commercial Service Solution Coordinator

Location: Allen Park, MI area

Job Type: Full-time with Benefits

Who We Are:

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

The CSS Specialist will perform daily invoice and monthly account reconciliations for multiple major Fleet Management companies.

Day to Day Responsibilities:

• Load claim file
• Generate Invoice file
• Reconcile claim and invoice file
• Forward invoice file for payment processing
• Review and correct rejected claims
• Confirm and validate invoice file via electronic transmission
• Research payment inquiries from dealers
• Confirm payment direction with appropriate financial department
• Payment Reconciliation:
• Monthly reconciliations need extreme attention to detail. Candidate must possess the ability to categorize and apply multiple accounting remittances and reformat as necessary. Strong research skills and an ability to track singular payment line lifecycles over multiple accounting periods.
• Participation in OEC operational meetings with OE Management
• Proactive identification of opportunities for claim process improvements
• Support of the FCS team as needed; understand the role and act as the point of contact
• Daily interaction with dealer and fleet customers (phone and e-mail)
• Create summary documents for process compliance and internal and external customer follow-up
• Update internal process flows and desk procedures relating to the entire functional process

What you bring

• Intermediate Excel knowledge
• Solid understanding of accounting principles
• Strong written and verbal skills
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Reports to FCC Administrator

MSXi is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, or disability.

Please note, MSXi did not provide any salary data for this position. If there is a salary range included in the posting the data was estimated by the job posting site and does not reflect our company's actual salary ranges. Actual starting salaries are determined based on job requirements and level of experience.

If you are interested in this position apply here

https://careers.msxi.com/job-invite/22338/

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