IAA Holdings, LLC (IAA), is seeking a Consumer Inventory Specialist to join our team on site in Rancho Cordova, CA.

The Consumer Inventory Specialist is responsible to develop, implement and maintain clear proactive processes during the life cycle of a Consumer Sourced vehicle. Role will focus on cycle time reduction and effective internal communication of next step items needed to process a vehicle for sale.

Key Responsibilities:

• Actively review new opportunities to resolve stagnant inventory or similar issues across all operations through inventory reporting. Identify solutions or recommend changes to the workflow or training.
• Participate in developing best practices for the Consumer Support Center to improve efficiency and reduce cycle time, focusing on quality of process and education to branches.
• Maintain up-to-date library of business rules, procedures, or reference materials.
• Evaluate aged inventory performance across all branches/title centers, identify performance deficiencies, and coordinate actions plans to improve.
• Work closely with Area Managers, Branch Managers, and Account Managers to identify opportunities and address customer problems and needs.
• Support providers with any escalated questions on proper title requirements.
• Maintain an organized workspace/area that is conducive to the overall success of the department.
• Learn and maintain working knowledge of multiple internal systems.
• Maintain clear, consistent, and timely email communication with both internal and external customers to resolve outstanding concerns and ensure timely completion of tasks.
• Accurately enter system notes in a clear, concise, and professional written style of communication.
• Assist with other functions and/or duties as needed. Duties are subject to change, based on business needs.
  
  
  

Competencies:

• Able to communicate and interact effectively with internal branches and external customers
• Proficient computer skills, including Excel
• Time management and multi-tasking skills
• Ability to work as a team while completing individual assigned tasks
• Clear, professional communication skills
• Professional and clean appearance
• Adaptable to change and ability to follow instructions
• Ability to function well as part of a team

Preferred Skills:

• Experience with Microsoft Office (e.g. Word, Excel, Outlook, PowerPoint)

Additional Information:

• Experience with Microsoft Office (e.g., Word, Excel, Outlook, PowerPoint)
• High School Diploma or equivalent. Some college education is preferred.
• 1 – 2 years of related or relevant experience

California Residents Only: The salary range for California residents is $16.50 to $21.50 Pay is based on several factors including but not limited to education, work experience, and certifications.

In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.

About IAA Holdings, LLC:

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. Ritchie Bros. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)