Court Administration Supervisor Job at Maricopa County, AZ
Posting Date
03/30/23
Application Deadline
04/06/23
Pay Range
Min - 1st Quartile - Mid - Max
$54,600.00 - $60,710.00 - $66,820.00 - $79,040.00
This position is Exempt under the FLSA.
What We Offer
We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
Click here to learn more!
Job Type
Classified – Judicial CPR
Department
D800 Superior Court
About the Position
The Court Administration Supervisor provides leadership, supervision and training for a large unit of Court Administration Assistants and paraprofessional staff who provide various judicial support functions to the Judicial Branch, as well as other criminal justice agencies and community members.
ABOUT THE JUDICIAL BRANCH:
The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of
excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.
POSITION QUALIFICATIONS
We recognize your time is valuable, so please apply if you meet the following required qualifications:
Education:
- Associate’s Degree in Business Administration, Public Administration or related field
Experience:
- Three (3) years of court experience
- Two (2) years of supervisory experience
OR
Combined education and experience qualifications:
- An equivalent combination of education and job-related experience, substituted on a year-for-year basis as to years of court experience.
Our Preferred Candidate has:
- Bachelor’s Degree in Justice Studies, Business Administration or related field.
- Substantial customer service experience assisting a high-volume of customers.
- Experience and/or education with court forms and court processes.
- Completion of the Arizona Court Supervisor (ACS) program.
- Minimum Accounting Standards (MAS)
Knowledge, skills, and abilities:
Knowledge of:
- Court policies and procedures, legal terminology, and courtroom proceedings
- Supervisory practices and principles
- Customer-centric service model
- Budgeting and accounting
Skill in:
- Computer software such as iCIS, MS Office software such as Excel, Word and Outlook
- Supervising and evaluating assigned staff, coordinating work of subordinates
- Effective oral and written communications
- Establishing working relationships with others
- Decision making and conflict resolution
Ability to:
- Multitask and cope with high volume and time critical work environment
ESSENTIAL JOB TASKS
(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned. List in order of importance)
- Supervises the daily operation of the Customer Service, Protective Order Area, and the Information Desk.
- Responsible for the daily schedule and timesheets of the AmeriCorps members and assists the Deputy Department Administrator (DDA) with program requirements and supervision of members.
- Assists the DDA with the supervision and training of interns assigned to the department.
- Responsible for the oversight and supervision of the Customer Service and Protective Order Areas.
- Interview, hire/dismissal, ensure completion of mandated COJET training, evaluate performance of staff and develop performance management plans.
- Establishes performance goals and objectives for annual performance evaluations.
- Prepares internal and external management information reports regarding revenue, workload, caseload and service level trends; develops standardized procedures relating to report generation and data control.
- Assists with problem resolution and facilitates training in court operations.
- Answers difficult questions concerning departmental policies.
- Conduct unit meetings on a regular basis with staff; attend department meetings and quarterly manager’s forum.
- Responsible for monthly and quarterly audits of cash drawers at assigned location.
- Prepare various communications to Judicial Officers and other court staff.
- Assists with internal and external customers, resolving customer concerns. Investigates and responds to complex public complaints and requests for information or service in accordance with established policies and procedures.
- Participate in committees/special projects and provide input to internal and external agencies.
- Updates database information and prepares statistical reports.
- Orders supplies for the Customer Service and Protective Order Area.
- Position requires the ability to travel to other regional centers.
- Provides regular onsite or in-person supervision to assess business needs by observation, by monitoring group dynamics with face-to-face interaction and through the use of body language/nonverbal communication, engages in interpersonal bonding, and models expected behaviors.
Working conditions
:
While performing the duties of this job, the employee is regularly required to speak clearly and hear; see details of objects that are less than a few feet away; sit for long periods of time; stand, walk, use hands to finger handle or feel; reach with hands and arms; and occasionally push, pull or lift up to 20 pounds.
Additional Information
Attention Current Maricopa County Employees: As of 1/1/2022, the Judicial Branch of Arizona in Maricopa County formalized itself as a separate entity and employer from Maricopa County. To learn more about how that may affect you please click
here
.
Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.
Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.
All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.
Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.
The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
Apply Now!
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