OVERVIEW:

Our client, a US Fortune 250 company and a global Medical technology corporation serving customers in Clinical Labs, Health care research & Pharmaceutical industry, seeks a Customer Portfolio Analyst/Collections Analyst.

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*** Location: San Diego, CA 78249

*** Duration: 12+ months w/ possibility of extension

Shift Timings: 7:30 AM – 4:00 PM or 8:00 AM - 4:30PM

SUMMARY:

We are heavy on customer support, analytical thinking and good verbal and written skills to communicate complex issues. Must have some collections exp., good with Excel, reconciliation/problem solving skills and local to San Diego area.

RESPONSIBILITIES:

• Primary responsibility for monitoring accounts receivable balances; perform collection functions on assigned accounts; resolve customer issues related to non-payment; conduct payment negotiation & reconcile accounts as needed to determine action needed.
• Escalates accounts, as necessary. Works closely with Contracts, Credit, Billing, Database, Asset Management, Reconciliation team, and Accounts Receivable areas to identify and resolve issues affecting timely account payment.
• Monitor and follow up on the status of Term Begin Date Adjustments, Return Material Authorizations, Cancelled Sales Orders, and Reverse Billing Not Live Items.
• Create and send manual invoice(s) electronically or overnight mail following our Sarbanes-Oxley Act protocol
• Research Operational issues with field personnel
• Monitor accounts in the Escalation Protocol for payment or credit risk
• Work with Database/Asset Management/Reconciliation team, etc, to correct entry errors and correct invoice(s) accordingly
• Manage Accounts Receivable balances: pursue payment on past due invoices, contact customers via phone calls, emails and send letters as needed, escalate accounts for nonpayment, notify management as necessary, engage other client teams as needed to resolve outstanding issues
• Provide customer service to customers seeking information on their invoices/accounts receivable balances.

REQUIRED QUALIFICATIONS:

• 3+ years in collections or account reconciliation (preferred), preferably in a manufacturing environment.
• Have to be able to handle large volumes - 50 min. accounts / 3 million spend.
• Strong interpersonal skills, tact, persistence, analytical & critical thinking skills, patience, strong customer service orientation, reconciliation skills, excellent follow through.
• Strong verbal and written skills.
• Working knowledge of spreadsheets (Excel) and word processing, familiarity with computerized accounting / accounts receivable systems, & Excel

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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Sam Banga

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Job Types: Full-time, Contract

Salary: Up to $26.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• San Diego, CA 92130: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Collections or Account Reconciliation: 3 years (Required)
• Microsoft Excel: 1 year (Required)

Work Location: Hybrid remote in San Diego, CA 92130

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