Customer Relations Spec I - Customer Service Job at Deaconess Health System
Join our Team
We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community.
Benefits
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. Our extensive benefits package includes standard and advantage options. In addition to that we offer:
- Level 4 children’s enrichment centers
- Tuition reimbursement
- Free access to fitness centers, where health coaches are available to help with workout plans
- Career advancement opportunities
- Payactive - Work Today, Get Paid Tomorrow
Telecommuting
This job allows part-time telecommuting/remote work, but will be required to be onsite for training and periodically for meetings. Must be able to travel to Evansville, IN.
Job Overview
This position is responsible for providing outstanding customer service to HRS client patients regarding their outstanding patient due balances. They will work with patients, insurance companies, physicians, office staff, hospital staff, and billing staff to resolve patient inquiries via telephone, correspondence, or electronic mail. They are responsible for making sure that the system is updated appropriately to accurate and timely billing. They are responsible for handling all patient inquiries professionally and timely.
Education and Experience
Completion of High School or GED required. Two to four years’ experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.
Location: Healthcare Resource Solutions · Patient Financial Services
Schedule: Full Time - 80, Day
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