Customer Service / Office Representative Job at Mr Handyman of Lee's Summit Raymore and Grandview
Mr Handyman of Lee's Summit Raymore and Grandview Lees Summit, MO 64063
Mr. Handyman is seeking a friendly and outgoing business professional for our very fast-paced office environment.
This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement. Accordingly, excellent customer communication and independent work skills are also required.
Compensation:
- $16 + per hour depending on experience
You must:
1. Have a clean driving record
2. Pass a background and drug screen before being hired
3. Be highly organized and detail-oriented
Skills/ Requirements Job duties include, but are not limited to:
1. Answer phone and schedule appointments
2. Check email and voice mail for messages and return calls
3. Review schedule for day/week
4. Communicate and review jobs with technicians
5. Make appointment confirmation calls
6. Make follow-up calls
7. Data entry with 45 wpm typing skills
8. We use Microsoft Office, so a working knowledge of Word and Excel is a requirement
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.
Job Type: Full-time
Pay: $35,582.00 - $40,000.00 per year
Benefits:
- Paid time off
Experience level:
- 5 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Lees Summit, MO 64063: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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