Customer Service Representative Job at Molly Maid of Sonoma and Napa Counties
Molly Maid of Sonoma and Napa Counties Petaluma, CA 94952
As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and schedules, Exemplifying our code of values, show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are ready to provide the highest level of customer service and satisfaction and effectively manage various situations on a day-to-day basis.
Specific Responsibilities:
- Receive incoming calls in a professional and courteous manner
- Schedule requested services
- Perform administrative functions, including data entry, payment processing and ...
- Follow up with prospective customers by phone or email
- Prepare accurate reports
- Seek to develop the process continuously
Job Requirements:
- Minimum two years related experience.
- Strong written and verbal communication skills.
- Detail-oriented with strong data entry skills.
- Positive Attitude.
- Team player who can work independently.
- Experience in Sales is a huge plus.
What we offer:
- Competitive compensation
- Incentive and bonus opportunities
- Paid holidays and vacation
- Dental Deluxe and Vision Insurance.
- No weekends, no holidays
- Great Work Environment!
- Some days are crazy busy; other days we spend catching up!
- We like to celebrate for all sorts of reasons.
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Dental insurance
- Vision insurance
Experience level:
- 2 years
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
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