· Responsible for driving individual sales through up selling and cross selling
· Consistently meets assigned sales goals
· Passion for delivering high quality customer service
· Offers products and services over the telephone
· Demonstrates problem solving skills
· Complies with and adheres to selling WASI’s client’s products and services
· Portrays strong soft skills
· Has strong verbal communication skills
· Quickly build professional relationships with the customers
· Maintains Customer records by updating account information
· Resolve product or service issues through identification and efficient resolution
· Contributes to a team effort of delivering high quality customer service
· Ability to manage Customers in difficult situations
· Must demonstrate strong attendance
· Must be team oriented
· Performs other related duties as assigned or requested
· Ability to be assertive, self-motivated and possess drive
· Complies with and adheres to selling policies, procedures, and Company ethics
· Overcomes specific objections raised by customer
· Closes the sale and is respectful of the customer's rights
· Must be able to handle a call volume of up to 500 outbound dials per day
· Must be able to handle a call volume of up to 200 inbound dials per day
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· High School diploma or equivalent
· 1-2 years Call Center experience
· Problem Solving skills
· Consultative and Probing Listening skills
· Typing skills 30 words per minute
· Knowledgeable in Microsoft Outlook, Word and Excel
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Regularly required to sit for up to (8) eight hours a day.
· Occasionally required to climb, balance, stoop, kneel, crouch or crawl; lift and/or move up to 25 pounds.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Rate of Pay for Sales Program:
· Base pay is $13.00, per hour, for call center staff which is require by client
· Potential bonus after program starts and establishes a profitable SPH
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Experience level:
- 2 years
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- Remote
People with a criminal record are encouraged to apply
Work Location: Remote
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.