Customer Service Representative/Scheduling Coordinator Job at Island Driving School
We are looking for a long term mature RELIABLE customer service representative/scheduling coordinator for our Guyon Avenue location. The hours are Monday-Wednesday 12-4pm & Friday and Saturday 11-3. We are looking for an immediate hire
Responsibilities
- Schedule driving lessons for students
- Add, cancel or make changes to appointments in the schedule
- Perform student intake, including the completion and filing of all necessary records
- Resolve appointment conflicts for customers or clients
• Must have high energy with outgoing personality
- Sell packages , take payments and post payments
• Ability to handle more than one task at a time is a MUST
- Must be able to take direction and follow procedure
- Must be able to work both our Forest and guyon avenue location if needed
Qualifications
- A college degree in the business, administration or a related field is beneficial but not required
- Must know how to use excel and know how to scan documents into files
• Must have prior scheduling and customer service experience
- General math skills and experience working with data
- Excellent communication skills in customer service and experience working as a company team member
- Display kindness and be open to providing scheduling accommodations to customers and clients
• MUST Have an eye for detail, coordination and organization
The pay is 17.00 per hour
DO NOT APPLY IF YOU HAVE ALREADY APPLIED BEFORE
DO NOT APPLY IF YOU CANT WORK ALL THE REQUIRED HOURS
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Parental leave
Experience:
- Customer service: 2 years (Required)
- sales: 2 years (Required)
- office: 1 year (Required)
- Schedule management: 1 year (Required)
Work Location: In person
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