Customer Service Specialist (Call Center), Concord, NH Job at Bar Harbor Bank & Trust
Description
Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!
Bar Harbor Bank & Trust is seeking a full-time Customer Service Specialist working 40 hours per week to join our call center team. If you are looking for growth opportunities, this job may be for you. This role provides a significant amount of on the job training, as such we generally expect incumbents to be in the role for a minimum of 12 months before applying to internal career opportunities.
Responsibilities include providing professional and confidential customer service by answering incoming telephone calls with courtesy and efficiency while accurately processing a wide variety of banking transactions and providing appropriate product recommendations to bank customers. This is an excellent opportunity to obtain in depth knowledge of many banking functions if you have been considering banking as a career. Experience in banking or prior call center work is helpful; on the job training is provided. This position can be located in office throughout our footprint of Maine, Vermont and New Hampshire. This role is regularly scheduled 8:30-5:00 with a few Saturdays a month 8:00 to 12:00.
Working knowledge of Windows, sharp customer service skills, and the ability to multitask are essential for this job. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.
EEO is the law English - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
EEO is the law Spanish - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf
EEO is the Law Poster Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Pay Transparency - https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
Qualifications
Skills
Behaviors
Motivations
Education
Required
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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