Dealership Service Department Office Support Job at National Truck & Equipment Sales

National Truck & Equipment Sales Reynoldsburg, OH 43068

National Truck & Equipment Sales part of the Robertson Truck Group, a family owned and operated business since 1984 specializing in quality, preowned medium and heavy-duty trucks and equipment is searching for a Dealership Administrative Support Team Member to join our service department team!

Location: Reynoldsburg, OH 43068

Schedule: Full time, Monday through Friday, 1st shift

Responsibilities:

  • Communicate with customers in person, on the phone and through email
  • Schedule service appointments and monitor service progress
  • Create work orders, customer and internal invoicing and process customer payments
  • Assist with resourcing and ordering parts and parts inventory management
  • Completing warranty documents and submitting to manufacturers
  • Data entry into the company’s database
  • Maintain accurate records of repairs and services on inventory and equipment
  • Maintain excellent housekeeping in and around the work area
  • Follow company safety and employment policies
  • Other miscellaneous duties as assigned

Qualifications:

  • Positive work attitude and willingness to work with fellow team members
  • Excellent customer service skills
  • General computer skills and ability to use basic office equipment
  • Detail oriented
  • Ability to multi-task effectively
  • High school diploma or equivalent
  • Must have valid driver license
  • Ability to maintain excellent housekeeping habits in work area

National Truck & Equipment Sales offers a positive work environment, a culture that appreciates and rewards excellence, competitive compensation and a full benefits package including medical, dental, vision, life, disability, 401k retirement plan with company match and paid time off.

Job Type: Full-time

Pay: $720.00 - $920.00 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Work Location: One location




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