GStek, Inc. is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Chesapeake, VA. We currently have locations in 14 states.

GStek is reliable, responsive and accountable, delivering quality and value to support to our customers. For over 30 years, GStek’s dedicated Telecom and IT professionals have immersed themselves in the evolution of technology. The result: knowledgeable, highly experienced, and technically current staff delivering expertise in Telecommunications, Information Technology, Management Administration, and Engineering. Serving government and commercial sectors, our certified subject matter experts design, install, administer, and support the technical requirements of your enterprise.

GStek has created effective solutions for our clients from complex cable plant infrastructure to mobile communications packages in support of our nation’s telecommunications missions. Our proven process of analyzing requirements, producing sound engineering solutions, performing quality installations, and providing exceptional support services ensure a high degree of client satisfaction.

GStek is actively seeking qualified applicants for full-time Desktop Support Specialist openings to provide customer support at our Fort Carson location.

Required:

• U.S. Citizen
• Active/recent U.S. Government Security Clearance
• Experience in Providing end user Virtual Desktop Infrastructure (VDI) support on both physical computers and virtual environment. This requires work on both NIPRNET and SIPRNET
• Windows 10 Training
• IAT Level II certification

Desired:

• Three years Desktop Support and IT related troubleshooting, installation, and configuration experience.

Job Description:

• Provide end user Virtual Desktop Infrastructure (VDI) support on both physical computers and virtual environment. This requires work on both NIPRNET and SIPRNET.
• Resolve workstation and server related issues.
• Complete troubleshooting, installation, configuration, and management requests.
• Create Virtual machine templates.
• Create, provision, and manage AppStacks using VMware AppVolumes.
• Create and manage VMware UEM policies using VMware UEM.
• Creation and management of Desktop pools using Vmware Horizon View 7.
• Handle service restoration, and service request.
• Monitor performance and security and assess system functionality and integrity.
• Assist with the analysis and troubleshooting of performance and potential security issues.
• Executes test procedures to assess systems performance, identify and troubleshoot difficult or unusual problems, and analyze results for the implementation of system upgrades.
• Manage service request utilizing BMC ITSM.

Performance of essential and ancillary functions may require:

• Strong knowledge of networking PCoIP, Blast, UDP and TCP/IP.
• Strong scripting PowerShell skills.
• Strong knowledge of AD, DNS, DHCP, KMS and PKI.
• Strong knowledge of Windows 10, GPO and AppLocker.
• Strong knowledge of SSL, TLS certificates and SSO.
• Experience in large-scale and complex environments.
• Experience in using and supporting Virtual Desktop Infrastructure back-end technology such as: VMware vSphere, vCenter, Application Virtualization, Horizon View, VMWare App Volumes, VMWare UEM.
• Experience supporting and administering system patches and updates in a 24×7 production environment.

Physical & Mental Requirements:

• Bending, stooping, and walking.
• Sitting or standing for prolonged periods.
• Ability to lift and carry up to 50 pounds.
• Requires near vision acuity to review written documentation.
• Ability hear and understand speech at normal room levels and on the telephone.
• Manual dexterity to operate a telephone and keyboard.
• Ability to lift horizontally and vertically.

Benefits Offered:

Medical, Dental, Vision, 401k (with discretionary annual match). Short- and Long-term Disability. Whole and Term Life Insurance. Paid Vacation, Sick Leave, Holidays, Bereavement, and Jury Duty.

Clearance:

Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Background Check:

Offers are contingent upon successful completion of professional reference checks, employment history verification, and background screenings. Applicants must meet eligibility requirements for access to military installations.

GStek, Inc. is proud to be an Affirmative Action/Equal Opportunity employer. All qualified applicants will receive equal consideration for employment. GStek encourages veterans, disabled veterans, and disabled individuals to apply for any open position for which they feel they are qualified.

EOE Minority/Female/Veteran/Disabled

Job Type: Full-time

Pay: $33.00 - $39.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Fort Carson, CO: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Desktop Support: 3 years (Required)
• Virtual Desktop Infrastructure: 1 year (Required)
• Windows 10: 1 year (Required)

License/Certification:

• IAT Level II certification (Required)

Security clearance:

• Secret (Required)

Work Location: In person

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