Desktop Support Technician Job at Appian Infotech
JD:
· Experience in providing IT support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues.
· Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
· Working experience in Install, Move, Add, Change and Disposal activities.
· Skilled in desk side support and PC break/fix including basic administration of Windows Operating System.
· Ability to handle stock as part of inventory management.
· Basic understanding and troubleshooting for MS Teams, OneDrive for Business.
· Knowledge and experience of ticketing tool – ServiceNow.
Job Type: Contract
Pay: $18.00 - $22.00 per hour
Schedule:
- On call
Application Question(s):
- Apply okay with $18-$22/hr W2
- Must have at least 4 Years of Desktop Support experience.
- Apply only comfortable to go ONSITE -to Casa Grande, AZ, role is to be performed Onsite to Casa Grande, AZ.
Education:
- Associate (Preferred)
Experience:
- Desktop support: 5 years (Preferred)
- Ticketing Tools - ServiceNow: 5 years (Preferred)
- Install & Troubleshooting issue: 5 years (Preferred)
- Fix & support Printers, Laptops, Desktop & Computer: 5 years (Preferred)
- PC break/fix including Administration: 5 years (Preferred)
- Hardware and Software issues and fixing issues: 5 years (Preferred)
- TCP/IP, DNS, DHCP, VPN & RDP: 5 years (Preferred)
- Troubleshooting of MDM(Airwatch/Xenmobile/ Mobile Iron: 5 years (Preferred)
- SCCM/ LAnDesk/ Altris, LAN & WAN: 5 years (Preferred)
License/Certification:
- CompTIA A+ (Preferred)
Work Location: On the road
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