Position Title: Digital Content & Communications Specialist

Department: Advancement

Position Requirements and Preferences

• Education: Bachelor’s degree preferred, but not required
• Experience: Administrative duties, customer service etiquette
• Abilities:
  • Office management / coordination abilities
  • Independent decision making, ability to exercise good judgement, accuracy, flexibility, and well-developed critical thinking skills
  • Ability to work in an environment of shifting priorities, frequent interruptions, hectic pace, high level of interaction with students, staff, and / or the public
  • Working knowledge of computer software programs which may include Word, Excel, institutional mainframe computer system software, or similar programs
  • Excellent written communication skills including proficiency in Business English, grammar, punctuation, and spelling
  • Ability to handle highly confidential matters and materials with discretion
  • Ability to work independently as well as be collaborative team player in completing assigned tasks and meeting deadlines
  • Excellent customer service skills including phone and in-person reception etiquette
  • Proficiency with office machines including fax, scanner, and copy machine

Responsibilities:

• Provide an education with a Leadership and Technology focus, and enliven that provision through adherence to the Quaker principles of simplicity, peace-making, integrity, community, and equality.
• Represents the College in a positive manner with prospective, current, and former students, employees, and the community.
• Demonstrates enthusiasm, self-motivation, and a positive attitude in meeting and dealing effectively and courteously with students, other personnel, and all members of the community.
• Interprets departmental and/or college policies and procedures.
• Works harmoniously with others.
• Performs in a manner which benefits student learning.
• Identify and coordinate content owners who are/will be responsible for content on specific web pages. Work closely with IS for website management.
• Experience with Graphic Design software
• Proficiency in social media and other technology-based media – Twitter, Facebook, Instagram, Snapchat, LinkedIn and Tik Tok.
• Understand tone and voice for brand work and persona development
• Supports Manager with PR campaigns, media kits and news releases
• Interview students, faculty, alumni and others for online profiles – schedule photo/video shoots for each.
• Conduct needs assessment to identify areas where content must be generated.
• Assists with calendaring internal events for faculty/staff and student activities on-campus
• Coordinates daily WPU/Barker Channel announcements
• Communicate and promote special events within the Advancement Office, including campus activities for enrollment growth and revenue generation

Reports to: Marketing & Communications Manager

Start Date: February 2022

Replacement or New Position: Replacement

Full-Time/Part-time/Temp: Full-Time

Closing Date of Posting: Until filled

Application Sent to: Send letter of application and resume:

Human Resources
William Penn University
201 Trueblood Avenue
Oskaloosa, Iowa 52577

Email: gambella@wmpenn.edu

Terms of Employment: At will employee

William Penn University is an equal opportunity provider and employer.