Job Title: Director – Food Safety & Quality Assurance (FSQA)

Reports to: Chief Operating Officer

Company Description: Ly Brothers Corporation (LBC) goes to market under the brand Sugar Bowl Bakery. The company is a wonderful example of The American Dream. Family-owned and operated, LBC is one of the largest minority-owned bakeries in America. LBC was founded by five ambitious brothers in 1984 when they pooled their savings to buy a neighborhood coffee shop. The Ly brothers made pastries from scratch and sold them to the local community. Using only the finest ingredients, LBC quickly became known as the local stop everyone went to for their baked goods.

Today, the company operates state-of the art production lines – that means custom made ovens, mixers, and robotic packaging lines – sourced from all over the world. In turn, LBC is able to deliver high quality desserts at affordable prices to top retailers and foodservice companies across the US and internationally.

Position Summary: The Director of FSQA will be responsible for all strategic and tactical activity of the FSQA department. This is a critical role to ensure that the company always delights our customer and consumers with the safe, high-quality foods that they expect from us. The successful candidate will be a strong collaborator who can work cross functionally to further drive the food quality culture throughout the organization. Additionally, this individual should bring appropriate leadership and urgency to any quality investigations that may arise from time to time. He/She will:

• Manage the FSQA teams at our bakeries in Tucker, GA and Hayward, CA.
• Hire, train, supervise, motivate, and develop the quality assurance staff; manage schedules and workflow.
• Ensure that internal and external quality assurance procedures adequately evaluate safety and quality of products and processes, including submissions to regulatory authorities; develop and implement required modifications.
• Establish and monitor vendor compliance program; develop and implement audits of external raw material vendors, contractors, collaborators, and other relevant organizations as needed.
• Plan, organize, execute, and report on all vendor quality-related activities; assure that vendors adhere to quality requirements and that a quality system is maintained.
• Lead all FSQA-related audits (SQF Level 3 certification); document audit observations and recommend corrective actions as needed
• Create and maintain quality assurance databases, reports, and files; oversee preparation of audit reports.
• Coordinate with development, project management, regulatory affairs, and other appropriate departments to create systems that ensure integrity and quality of submitted data.
• Lead all regulatory activities and maintains current knowledge of government and industry compliance standards.
• Collaborate with research and development during new product start-ups and product development; establishes key checkpoints for new products and processes; manages QA release of products for distribution.
• Review and approve completed batch records.
• Identify and investigate in-house quality issues, managing full process from initial identification, cross-functional investigation, internal meeting leadership, and customer communication.
• Provide assistance to Sales staff in handling of product complaints from both external and internal sources.
• Lead additional projects and duties as assigned to this position.
• Travel as occasionally required.

Requirements and Experience:

• 7+ years of related experience
• Bachelor's degree (B.S.) in related field or equivalent preferred
• Strong knowledge of food manufacturing processes, GMPs, and product/process validation.
• Knowledge of and ability to utilize statistics in evaluation of data.
• Thorough knowledge of FDA regulations.
• Experience with laboratory environment, equipment, and safety procedures.
• Demonstrated proficiency in supervising and motivating subordinates
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Strong organizational, problem-solving, and analytical skills
• Strong attention to detail
• Demonstrated ability to plan and organize projects
• Ability to work independently and as a member of various teams and committees
• Proficient on Microsoft Word, PowerPoint, and Excel.
• Proven ability to handle multiple projects and meet deadlines
• Working knowledge of data collection, data analysis, evaluation, and scientific method.
• Ability to develop clear, concise, and timely oral and written reports.
• Self-starter with great initiative
• Flexible personality able to transition between high-level strategy and detailed execution
• Strong project management skills and people management skills w/ the ability to hold team/peers accountable
• Regular travel to customer meetings, trade shows, and networking events required

Job Type: Full-time

Pay: From $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Tucker, GA 30084: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many QA team members (Inspectors, Techs, Lab Techs, and FSQA Supervisors) have you managed at any given time in a food production/processing environment?

Education:

• Bachelor's (Required)

Experience:

• FSQA Management: 7 years (Preferred)

License/Certification:

• HACCP Certification (Preferred)

Work Location: One location

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