Job Description

Princess Cruises, Holland America Line, Seabourn and P&O Cruises Australia, united as Holland America Group, offering world-renown vacations at sea to travelers around the globe, are building a dynamic, unified organization to serve its highly experienced teams in both our corporate offices and on board our ships.

We’re looking for an amazing Director, Procurement Operations- Technical to fill this role. You’ll be responsible for Marine & Technical procurement operations for Princess cruises & co-manage Holland America Line, Seabourn and P&O Australia. The Marine & Technical category includes spares, consumables, and services in the following areas (not exhaustive): Diesel Generators, Life-saving equipment, Fire & Safety, Tools and MRO, Electrical Distribution, Elevators, Galley Equipment, Refrigeration and HVAC Systems, etc. The ideal candidate will be a strategic thinker, results oriented, excellent project manager, able to manage multiple stakeholders and priorities. This role is hands on and will manage a procurement operations team. The geographic scope of work is global as our brands operate in most regions of the world. Primary responsibilities and challenges include building a Strategic Sourcing team that works closely with inventory management and tactical sourcing teams. Key to success will be to build trust with stakeholders and to think outside the box to develop efficient procurement operations. Preferred location is either Santa Clarita (CA) or Fort Lauderdale (FL). Position can be remote for a person with right background and experience.

Here’s a summary of what Holland America Group is looking for in its Director, Procurement Operations- Technical. Is this you?

Responsibilities

• Directs the ongoing procure-to-pay process related to Marine & Technical category; ensures procurement catalogs, contracts, reports are maintained, monitored, and up to date.
• Streamlines the procure-to-pay process, gains efficiency improvement through task elimination, simplification, standardization, and digitization. Develops and implements operating plans and appropriate KPIs to measure functional effectiveness. Effectively communicate plans and impacts to brand leadership by developing succinct business cases.
• Manages and maintains documentation of all procurement processes including process flows, business process documentation, work instructions, end-user training.
• Ensures accurate analytics, measurement of SLAs and KPIs; reports on end-to-end processes and business outcomes; develop and optimize self-service dashboards that will be used by key stakeholders across the company
• Leads projects from requirements definition to deployment ensuring projects are completed on time and produce the desired results.
• Develop trusted relationship across stakeholder teams; is viewed as a valued business partner. Influences change and buy-in across the stakeholder groups and leadership.
• Manage team of 4+ procurement operations professionals. Provide clear direction and effective feedback. Develop, coach and provide training as needed. Continuously improve skill level of team. Develop team skill sets and supply chain knowledge.

Requirements

• Bachelor’s Degree in Supply Chain, Engineering, Business, Economics, Hospitality, and/or Science required
• Master’s degree on business, Supply Chain, or another preferred.
• 10+ years of relevant experience required; 5+ years of experience managing people
• Experience with engineering materials, commodities, a plus
• Experience with Procurement within cruise lines, a plus
• Experience working in fast-paced, results-oriented environments.
• Strategic thought leader, including strategy planning, formulation, implementation.
• Results-oriented under fast-paced, ambiguous conditions
• Strong oral and written communication skills, including developing Power Point presentations and frequently presenting to senior stakeholders
• Excellent analytical skills: Ability to gather and analyze information skillfully, model information in Excel, financial analysis, draw conclusions from data.
• Proficient in the use of computer business applications and Excel.
• Excellent people management skills: clear expectations/feedback, consistent coaching, and development. Ability to effectively lead in a cross-functional team environment and manage multiple priorities. Identify and resolve problems efficiently and effectively
• Well-developed influencing skills and stakeholder management.
• Strong project management skills including excellent communication, collaboration, problem solving, and time management.

Please note that this position can be 100% fully remote, US only

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base Salary Range: $ 127,000.00 to $ 171,500.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.

Holland America Group/ Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America Group/ Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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