DOCUMENTATION REPRESENTATIVE-Central Correspondence; 80 Hrs; Days Job at Parma Health Center
Location: Parma Health Center
Biweekly Hours: 80.00
Shift: 730a-5p
The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.
S
ummary:
Performs a variety of clerical duties in support of the Central Correspondence Department. Acts as the department receptionist. Processes and releases confidential requests for medical record information for the purposes of form completion. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.
Qualifications:
Required: High School Graduate or passage of a high school equivalency exam. One year of relevant experience. Computer literate with ability to operate common office equipment. Excellent customer service and communication skills. Ability to work independently without close supervision in a team environment. Preferred: Some college level course work to include courses in health care related field. One year of Medical Office or Medical Records experience. Experience with an electronic health record (EHR), Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to sit or stand for extended periods. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Ability to communicate in face-to-face, phone, email, and other communications. Ability to see computer monitor and departmental documents.
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