Join one of Pennsylvania’s fastest growing companies today! WebstaurantStore, Clark Associates company, is looking for analytical, determined and diplomatic candidates to join our growing company as a Fraud Prevention Specialist within our Order Optimization Department. This role focuses on having an investigative eye, collecting information and using logic to solve abstract problems and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.

As a Fraud Prevention Specialist you will:

• Analyze incoming orders to spot trends and prevent fraudulent order attempts
• Communicate empathetically with cardholders to confirm order authenticity
• Make and execute decisions regarding validity of orders
• Measure, track, and communicate data on fraudulent attempts and chargebacks on a regular basis
• Work cooperatively with other Fraud Prevention Specialists to recognize trends and update system accordingly
• Evaluate current processes and suggest any appropriate improvements to increase efficiency, reduce loss, and enhance the customer experience

We are looking for driven, motivated candidates who:

• Can support a position and influence outside opinion
• Notices the small details
• Is not afraid to take ownership of decisions and leverages data to back up those decisions
• Adept at communicating effectively to a variety of audiences
• Able to prioritize and balance multiple responsibilities
• Able to balance desired business and customer outcomes
• A team player who wants to contribute to a thriving culture
• Able to flourish in a fast-paced, changing environment
• Has strong Excel experience
• Computer literate

We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, work from home opportunities, and a 401k with company match.

Our Pennsylvania headquarters feature an on-site fitness center, regular training sessions, and game room.

If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Fraud Prevention Specialist position with you! Submit your resume and apply online today.

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.