Peninsula Healthcare Connection is seeking an ECM Care Coordinator with ECM experience to make $55-75,000 (salary depending) to try to change the experience of the unhoused and medically complex in Santa Clara County. Come work with a committed and passionate multidisciplinary community as part of our New Directions, Permanent Supportive Housing department.

As a Top 20 finisher in 2021 & 2022 in the NonProfit Times “Best Nonprofits to Work For” national survey, we at Peninsula Healthcare Connection (PHC) pride ourselves on offering a supportive, community-based environment for all employees. PHC offers comprehensive training, clinical supervision and hours (for MSW positions), an incredible benefits package and most importantly, a community of like-minded, mission driven individuals who will roll up their sleeves and work for clients, patients and co-workers alike.

PHC's mission is to provide free and accessible healthcare services to the unhoused and low-income community, along with wraparound supportive services such as comprehensive case management, behavioral health services, and housing navigation assistance to those who are most vulnerable.

DEI is more than just a statement for us. Diversity, Equity, and Inclusion are ingrained in every aspect of our organization. These principles will continue to guide us in our commitment to creating a sense of belonging for clients and staff alike. We value having staff who are representative of diverse identities, experiences, and perspectives, because we know that we are better able to support staff and serve clients when we seek out ways to gain a better awareness of each other’s experiences. We strive to provide equitable support so that everyone has the tools that they need to thrive in their professional and personal journey. Our inclusive company practices reflect that our differences are celebrated and that everyone is valued as an integral part of fulfilling our mission.

What We Offer:

• Competitive nonprofit compensation
• Fully paid medical, dental, vision and life insurance coverage for employees, with FSA and HSA health plans available
• Hybrid work schedule
• 15 days of PTO, increasing with tenure
• 16 paid holidays annually
• 2 –Five day/1-week paid company shut down-one during summer, one at end of year
• A paid day off on your birthday and for a chosen Cultural and Heritage Holiday
• One month paid sabbatical after 5 years of service and then every five years after; not charged to PTO
• High staff retention rate
• Strong support system, managers that have been with the company 5 years or more
• Eligibility for Public Service Loan Forgiveness
• Annual Cost of Living salary increases
• 401k with up to 6% company match, after one year
• Internal growth opportunities
• Access to Professional Development resources and reimbursement
  
  Some Job Duties are:
  
  • Independently manage assigned caseload.
  • Provide in-person, community-based case management and care coordination services that are strengths-based, client-centered and trauma-informed.
  • In coordination with clinical ECM staff, complete comprehensive assessment to evaluate needs and create appropriate health action care plan.
  • Responsible for overall care coordination and communication between multidisciplinary providers to ensure provision of services and implementation of care plan.
  • Assist clients to access medical, mental health and substance use treatment providers, including accompaniment to appointments as needed.
  • Complete documentation, data, and billing requirements in a timely manner per published procedure and timelines.