Title of Position: EMR Trainer

Position Summary: To provide training on MDVita and related systems to all end users and to assist in the development of training materials, training content and topics for the on-going EMR training.

Responsibilities:

• Train new hire employees and providers on the use of the EMR system MDVita
• Develop and deliver end-user training on functionality in the EMR and other applications used.
• Review and analyze workflows of existing employees and providers to coach and train on efficient use of the EMR.
• Work with pre-release versions of the software to develop modifications to training material.
• Handles problem recognition, research, resolution, and follow-up for EMR software application problems.
• Consult with EMR software vendor for assistance in explaining software questions/problems to end-users.
• Provide instructions to users over the phone, email or by written documentation.
• Conducts educational sessions where appropriate to each user on how to correct or prevent errors.
• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of staff including physicians, clinical staff, management and EMR vendor.
• Comfortable presenting training materials in a group or individual setting.
• Ability to work independently and demonstrate initiative.
• Posses strong critical thinking skills
• Able to handle frequent changes, delays, or unexpected events.
• Ability to make timely decisions.
• Excellent communication skills both written and verbal.
• Strong organizational skills

Qualifications:

• Experience in healthcare, training, IT or healthcare operations
• Experience in EMR administration (preferably MDVita)
• Knowledge of front-office and back-office utilization of electronic medical records
• Knowledge of medical terminology
• Bilingual

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call

Education:

• Associate (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)

Work Location: In person

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