Enrollment Specialist Job at Carle Health
Position Summary:
Under the general supervision of the Project Director, will provide behavioral/physical health assessment and treatment planning, case management, support, education, and consultation. Will communicate and coordinate care in order to keep member living independently in the community. Function as an effective team member and represent the agency in a professional manner.
Qualifications:
CERTIFICATION & LICENSURE REQUIREMENTS
Driver's License upon hire.
EXPERIENCE REQUIREMENTS
Meet state requirements for RSA as noted in knowledge/skills/abilities Experience in case management, social service, or behavioral health. Bachelor's Degree in social work, social sciences, counseling preferred but not required.
ADDITIONAL REQUIREMENTS
Use of usual and customary equipment used to perform essential functions of the position.
SKILLS AND KNOWLEDGE
Demonstrates all of the following:-Skill in the delivery of rehabilitative services to adults or children;-The ability to work within a provider agency's structure and accept supervision. -The ability to work constructively with individuals receiving services, other providers of service, and the community.Ability to delegate wisely, exercise good judgment, maintain good interpersonal relationships, adapt to change, evaluate critically and think creatively.Individual will demonstrate knowledge and skills necessary to provide appropriate care to members/clients.Individual will demonstrate effective written and verbal skills allowing communication with physicians, co-workers, other clinic/hospital personnel, as well as the public.Position requires good organizational skills.Basic knowledge of Excel, not required, but recommended.
Essential Functions:
- Key Accountability * Provides care coordination services primarily in the member/client's home. * Provides assertive community outreach and sustained efforts to engage individual members/clients.* Completes timely and thorough assessments, care plans, service plans, and treatment plans.* Provides linkage to community resources, as needed, such as homemaker/PA service, emergency alert systems, home delivered meals, durable medical equipment, food pantries, utility assistance, physical healthcare, behavioral healthcare.* Engages the client/member's family and personal support team.* Completes all necessary documentation in a timely and accurate manner and in compliance with established standards of the State of Illinois, Managed Care Organizations, related contracts, and UnityPlace.* Assist clients with transition of care services, placements, and discharge planning.* Actively use the trauma informed approach to meet the need of clients and their family members.
- Key Accountability* Participates in in-service and competency training. * Prepares special reports as needed.* Meets clinical productivity standards/program deadlines. * Meets compliance standards for all documentation and clinical charts.* Works collaboratively with team members. * Participates in supervision and team meetings.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.
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