Entry Call Center Agent - Paid Training Included Job at SWC Group
CUSTOMER SERVICE REPRESENTATIVE
LOCATION: Carrollton, TX 75007
IMMEDIATE INTERVIEW: 972-905-3410
Come join our team and help provide a great tolling experience for our client, North Texas Tollway Authority. We offer paid training.
*If you have face to face customer experience or over the phone experience, you are encouraged to apply. This is an entry level position in where we provide the necessary training and additional coaching to be successful in this position. *
COMPENSATION:
- $13/ hr. starting base pay + $2 additional / hr. for Saturday Shifts
- Additional + $2 hr. shift differential for Spanish Bilingual ($15/ hr. upon completion of Spanish Test)
- Bonus included! Based on performance, plus daily/weekly/ monthly incentives/prizes
REQUIREMENTS:
- High School Diploma/GED required. Must be 18 years of age or older.
- Must be able to pass a clean background check and a negative drug test result
- Basic computer knowledge and typing skills required
- Valid Forms of Identifications to work in the U.S.
- Able to work 40-HR week
SCHEDULES:
- Paid Training Schedule: Monday- Friday 8am-5pm
- Regular Schedule after training: 40HR WEEK | Monday-Saturday Shifts | Ranging from 8am-6:00pm |OT Available
- Saturday shift 9am-5:30pm
SWC GROUP BENEFITS:
- Performance reviews every 3 months with pay increases based on good performance
- Holiday Pay and Vacation plan
- Medical, Dental, Vision Insurance, and Life Insurance
- Short-Term and Long-Term Disability Plans
- Pre-Tax Health Savings Account
- 401(k) Plan with matching contribution
- Employee Referral Program Bonus
- Tuition Reimbursement Program
- Maternity leave after 1 year of employment
Feel free to reach us at:
Phone: 972-905-3410
Location: 4120 International Pkwy, Suite 1100
Carrollton, TX 75007
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work Location: One location
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