Position Title: Executive Director

Date/Revision: 10/2022

Position Status: Full Time

FLSA Status: Exempt - Executive

Supervises: Approximately five direct reports and two indirect reports

Supervises: $75,000 negotiable depending on experience

Position Summary

The Executive Director manages all aspects of Mansfield Hall’s program at a specific Mansfield Hall site. As a member of the Leadership Team, the Executive Director is expected to embody the mission, values, philosophy, and approach of the organization, and to incorporate them into every aspect of the Mansfield Hall community.

Essential Functions

• Promote the vision of the organization and nurture the potential of students and staff
• Cultivate a culture and community of support, empowerment, initiative, collaboration, curiosity, wellbeing, and growth among both staff and students
• Establish inter-team communication and cohesiveness, supporting the practice of actively listening to each other
• Solicit and implement stakeholder feedback related to diversity, equity, and inclusion.
• Partner with Human Resources for hiring, training, and development of new staff.
• Ensure diversity, equity, and inclusion goals are reflected in hiring practices
• Lead and support the supervision of all staff to offer their best selves, skills, and strengths to their work. This includes providing coaching and supervision to the managers on your team.
• Build positive and productive relationships with our families as our customers and as members of the student’s team. Provide appropriate information so they understand our services, the limitations of our services, and how these align or misalign with the specific needs of their young adult.
• Create and sustain meaningful relationships with our educational consultants and other referring professionals to both ensure the strongest support team for each student and also to continue to differentiate our role in the market and ensure ongoing referrals to our program.
• Create and sustain meaningful relationships with local educational institutions. This includes, but is not limited to, an understanding of the registration process, higher education landscape, etc., and having strong allies and relationships on each partnering campus.
• Oversee the delivery of high-quality and consistent programming to clients across our Four Core Areas of Living, Learning, Giving, and Engaging
• When a student is struggling in ways that stretch the program or go beyond our capacity, manage our restorative response through team supervision, coordinating with external stakeholders (parents, educational consultants), partnering with the Vice President of Program Development and Operations, ensure that all impacted members of the community are supported and given a voice, and the student is given every opportunity to learn from the situation when possible, even if they need to leave the program.
• Help design and implement innovative programs and roll out new initiatives in collaboration with the Executive Team and the site team in such a way that change and innovation are embraced, obstacles are overcome, and integration is successful
• Lead our student-centered goal-setting process, and incorporate a strengths-based approach into all aspects of our program to align with vision and values and promote student success
• Manage and oversee the annual processes of transition planning and recommendations for students’ re-enrollment in our residential program or enrollment in our Connections program. This involves managing and supporting many stakeholders, holding more than one perspective about student and family needs as well as business considerations, and servicing as internal admissions for current students
• Participate in the On-Call Rotation
• Oversee facilities management for the physical site with the support of the Executive Team.
• Maintain a professional and welcoming physical environment for the site.
• Ensure your team has the appropriate training and professional development opportunities in the core content areas and evidence-based practices that align with our core mission, vision, and values. These include but are not limited to Neurodiversity, Autism, Executive Functioning Challenges, Anxiety and Stress Management, Young Adult Development, Collaborative Problem Solving, Motivational Interviewing, Social Thinking, Universal Design, and Restorative Practices.
• Be a leader that engenders confidence and trust not only in your individual leadership but the leadership of the full Leadership and Executive Team.
• Ensure compliance with established policies in human resources, financial management, programming, and legal arenas. Identify gaps and build consensus to design and implement new policies.
  • Establish and follow complaint and grievance procedures including those related to discrimination
• Partner with the executive team to create an annual budget; manage staffing, census, and expenses to meet Mansfield Hall’s site-specific and overall financial goals.
• Plan, implement and oversee strategic direction goals and objectives related to diversity, equity, and inclusion:
  • Celebrate the diversity of our staff and clients,
  • Create an atmosphere of acceptance, unity, and respect.
  • Pursue racial and social justice goals by involving diverse voices in all discussions
  • Review policies and procedures using a racial justice lens
  • Prioritize and develop multicultural celebrations and traditions
  • Seek out community activities and partnerships that support the goal of diversity, equity, and inclusion

In performing their job responsibilities, our employees are expected to conduct themselves in a manner that reflects Mansfield Hall’s commitment to a supportive and encouraging living and learning environment. This includes effective and respectful interaction with co-workers and students alike, embracing our inclusive work and living environment, and always acting in consideration of the privacy and integrity of our students.

Qualifications

• A graduate degree in the social or behavioral sciences.
• 3-5 years of leadership experience as a school principal, head of a department, Executive or Associate Director, or similar position
• Extensive experience with coaching individuals, supervising employees, and project management
• Specific knowledge of and experience with some of the following topics and evidence-based practices: Neurodiversity, Autism, Executive Functioning Challenges, Anxiety and Stress Management, Young Adult Development, Collaborative Problem Solving, Motivational Interviewing, Social Thinking, Universal Design, and Restorative Practices

Required Knowledge, Skills, and Abilities

• A passion for supporting team goals and success
• Principles consistent with Mansfield Hall’s mission, vision, and values
• Ability to promote a community that is diverse, equitable, and inclusive
• Demonstrated leadership ability, willingness to cultivate stakeholder relationships, and the ability to delegate responsibility when appropriate
• Excellent oral and written communication skills
• Exceptional executive functioning and organizational skills
• Knowledge of budgeting and budget monitoring
• Ability to relate to diverse internal and external stakeholders including students, parents and families, staff, service providers, community members, and referring professionals
• Demonstrated ability to work independently and as a team
• Ability to interact with compassion and respect, and to react with resilience
• Ability to adapt to and lead change with warmth and compassion

Working Conditions

Internal- Work is normally performed in a climate-controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes, and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (people, computers, telephones, HVAC, etc.). No known environmental hazards are encountered in the normal performance of job duties. We operate in a flex-space work environment that by nature may include distractions and interruptions.

External- Moderate travel may be required. Work outside the office normally takes place in similar office environments, although occasionally work may include classroom environments.

Physical Demands

Work involves standing and walking for brief periods of time, but most duties are performed from a seated position. There is potential for eyestrain from reading detailed materials and computer work. Deadlines, workloads during peak periods, and changing priorities may cause increased stress levels. Work normally requires finger dexterity and eye-hand coordination to operate computer keyboards at a moderate skill level. Repetitive motion injuries may occur. The company will provide adaptive devices as needed.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. All of the listed functions are important and are in no particular order. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees are required to perform duties outside of their normal responsibilities from time to time, as needed.

Mansfield Hall is an equal opportunity employer and is committed to a diverse workplace. People from diverse racial, ethnic, and cultural backgrounds, women, and persons with disabilities are highly encouraged to apply.